Summary
Work History
Education
Skills
References
Timeline
Generic

Misti Watson

Water Valley,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Work History

Auction Clerk

Braden & Sons Auction Services
San Angelo, TX
  • Assist with all phases of auction, including consignor relations before and after auction; advertising; data entry, bidder registration/collection, transportation of items to auction, and office related duties as needed.
  • Recorded bids during live auctions for accurate transaction tracking.
  • Assisted customers with registration and bidding procedures effectively.
  • Prepared auction catalogs detailing items for sale and descriptions.
  • Provided on-site support, addressing bidder inquiries promptly and professionally.
  • Coordinated post-auction activities, including payment processing and item pickup logistics.
  • Performed post-auction duties such as packing purchased items into boxes or bags for transport.
  • Recorded payment information from winning bidders, including cash, checks, or credit card transactions.
  • Collaborated with other staff members in order to facilitate a smooth and successful auction experience.
  • Followed up with customers via telephone or email in order to answer questions about their purchase.
  • Assisted with set-up prior to each auction by arranging merchandise on display tables or shelves.
  • Made copies, filed sales receipts and orders, sent faxes, wrote sales contracts and executed other general office organization duties.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Paraprofessional, VI Assistant

Plainview ISD
Plainview, TX
  • Enabled a visually impaired student to develop competencies and skills to function successfully in the classroom and in society.
  • Adapted curricula and other instructional materials to match student ability levels, transferred printed lessons to Braille, ensured accessibility via technology equipment available to the student, worked cooperatively with classroom teachers to modify regular curricula as needed, and assisted the student during transition.
  • Implemented behavioral interventions to promote positive student engagement.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Attended professional development workshops related to job responsibilities.
  • Planned and led activities to develop students' physical, emotional and social growth.

Human Resources Representative

Austin College
Sherman, TX
  • Managed recruitment processes, including job postings and candidate screening.
  • Maintained accurate records of personnel data in the HRIS system.
  • Conducted employee onboarding process, orientations, and exit interviews.
  • Reviewed job descriptions and updated them as needed according to changing business needs.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Facilitated staff development/training sessions for all staff members.
  • Assisted in performance review processes, collecting feedback from managers.
  • Supervised student workers and summer temps.

Receptionist/Fitness Center Coordinator

Rehability Center
Lubbock, TX
  • Greeted all patients in a courteous & polite manner
  • Scheduled appointments for 10-12 therapists (Physical, Occupational, & Speech); coordinated clinic’s bus schedule for patient transportation
  • Maintained confidential medical records and patient charts, data entry, ICD-9 & CPT-4 coding
  • Verified insurance, pre-authorization & certification (Workman’s Comp, Medicare, Medicaid, group & private pay), doctor referrals; collected co-pays & outstanding balances on patient accounts
  • Oversaw fitness center (part-time, evenings): instructed members on proper use of exercise equipment, developed regimens/goals for new members & performed initial assessments
  • Taught aquatic aerobic classes with emphasis on arthritic ROM exercises

Receptionist

Lone Star Chiropractic
Lubbock, TX
  • Greeted visitors and educated patients about chiropractic services, and the benefits of chiropractic care.
  • Scheduled and confirmed appointments, managing a complex calendar for two doctors (averaging 90 appointments per week).
  • Maintained patient charts, medical records, data entry (ICD-9, CPT-4 coding, and charge sheets), and medical transcription.
  • Served as a liaison with personal injury attorneys.
  • Conducted new patient orientation and education
  • Assisted with the implementation of a monthly maintenance program, which had excellent results.
  • Processed payments and updated accounts to reflect balance changes.
  • Assisted therapists with X-rays and therapy (hot/cold packs, ultrasounds, electric stimulation, traction, and trigger point massage) when needed.
  • Processed insurance claims and verified patient eligibility for services.
  • Organized medical files and ensured the accuracy of patient data entry.

Education

Ag Business

Texas Tech University
Lubbock, TX
01-1994

Skills

  • Excellent customer service skills
  • Teamwork and collaboration
  • Excellent communication
  • Organizational skills
  • Attention to detail
  • Time management
  • Initiative-taking
  • Computer programs (Microsoft Office, Google Workspace, QuickBooks, various database systems, Adobe, HRIS, PeopleSoft HRMS, Data Tel, plus more)
  • Medical receptionist experience
  • Medical office procedures
  • Patient intake procedures
  • Patient scheduling
  • Electronic medical records
  • Data entry accuracy
  • Medical terminology
  • Records management
  • Medical transcription
  • HIPAA compliance
  • Conflict resolution
  • Social Media
  • Typing skills of 50 WPM
  • 10 key by touch

References

References available upon request.

Timeline

Auction Clerk

Braden & Sons Auction Services

Paraprofessional, VI Assistant

Plainview ISD

Human Resources Representative

Austin College

Receptionist/Fitness Center Coordinator

Rehability Center

Receptionist

Lone Star Chiropractic

Ag Business

Texas Tech University
Misti Watson