Misti Whitaker Nielsen
Brigham City,UT
Summary
Accomplished school teacher successful in classroom management, student evaluations and test preparation. Proven history of improving student learning outcomes by adapting lesson plans to student needs. Dedicated to promoting academic performance and fostering social skills and character development. Driven to continue to learn and grow professionally. Understands and implements new technologies and teaching strategies. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Elementary School Teacher
Box Elder School District
Brigham City, UT
12.2004 - 09.2021
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Established and enforced rules of behavior to promote social development and maintain positive interactions.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Developed innovative and diverse methods for teaching using technology integration and experimental learning.
- Evaluated progress of students by administering tests and analyzing results.
- Created welcoming, encouraging environment in which students could grow academically, socially, and emotionally.
- Taught core subjects of math, science, technology and history.
Accounts Payable Specialist
Whitaker Construction
Brigham City, UT
05.2003 - 09.2003
- Reviewed account documentation for accounts, rectified issues and contacted vendors about account changes.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Oversaw and anticipated company's clerical needs, such as copying, faxing, and file management.
- Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to office staff.
- Kept reception area clean and organized to give visitors positive first impression of company.
Sales Associate
Where Else?
Brigham City, UT
01.2000 - 09.2002
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Engaged with customers to build rapport and loyalty.
Telemarketing Sales Representative
Convergys
Brigham City, UT
01.1999 - 01.2002
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Troubleshot problems for callers and helped independently resolve common issues.
- Recorded contact information of customers and potential customers in internal database.
- Answered calls, took messages and transferred calls to correct individuals.
Sales Cashier
Rite Aid
Brigham City, UT
10.1997 - 01.1999
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Bakery Associate
Smith's
Brigham City, UT
09.1996 - 10.1997
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Offered every customer exceptional service and learned regular customers' preferences.
Education
Bachelor of Science - Elementary Education/Special Education
Utah State University
Logan, UT12.2004
Interior Design -
Bridgerland Applied Technology College
Logan, UT1998
High School Diploma -
Box Elder High School
Brigham City, UT06.1996
Skills
- Ease with Computers and Technology integration
- Student records management
- Team collaboration
- Relationship building
- Organizational skills
- Problem-solving skills
- Writing and Editing Skills
- Verbal and Written Communication
- Confidentiality and Data Protection
- Professional and Courteous
Timeline
Elementary School Teacher
Box Elder School District
12.2004 - 09.2021
Accounts Payable Specialist
Whitaker Construction
05.2003 - 09.2003
Sales Associate
Where Else?
01.2000 - 09.2002
Telemarketing Sales Representative
Convergys
01.1999 - 01.2002
Sales Cashier
Rite Aid
10.1997 - 01.1999
Bakery Associate
Smith's
09.1996 - 10.1997
Bachelor of Science - Elementary Education/Special Education
Utah State University
Interior Design -
Bridgerland Applied Technology College
High School Diploma -
Box Elder High School
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