Mistie Blevins
Modesto,CA
Summary
Communicative professional with several years of experience maintaining high level of professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
21
21
years of professional experience
Work History
Front end manager
Safeway
Manteca, California
09.2020 - Current
- Supervised associates in implementing best practices for customer service.
Handled customer requests efficiently to ensure satisfaction.
Trained associates on company policies and procedures.
Implemented front-end policies to enhance operational standards.
Assessed associate performance to identify areas for improvement.
Scheduled shifts effectively to optimize staffing levels.
Assigned tasks based on individual strengths and workload demands.
Hiring Recruiter
Safeway
Manteca, California
02.2023 - 12.2023
- Reviewed resumes to identify qualified candidates for open positions.
- Scheduled interviews with potential candidates to assess their skills and fit for the role.
- Conducted in-depth interviews with job applicants to evaluate their qualifications and experience.
- Maintained an organized applicant database to track candidate information and recruitment progress.
Checker
Safeway
Manteca, California
09.2015 - 09.2020
- Provided excellent customer service while processing transactions at checkout.
Executed cash handling responsibilities with diligence to uphold accuracy.
Utilized problem-solving skills to address and resolve customer inquiries.
Efficiently bagged groceries, enhancing overall shopping experience for customers.
Bakery Clerk
Safeway
Manteca, California
04.2014 - 09.2015
- Packaging bakery items. Customer service. Taking cake orders and assisting customers in customizing their orders. Cash handling. Distressing expired items.
Barista
Safeway
Stockton, California
03.2004 - 03.2014
- Delivered exceptional customer service, fostering client satisfaction and loyalty.
- Restocked supplies to ensure seamless daily operations.
- Managed cash register to facilitate accurate financial transactions.
- Maintained cleanliness of work environment to uphold hygiene standards.
- Prepared high-quality coffee beverages tailored to customer preferences.
- Trained new baristas on beverage preparation and customer service techniques.
- Handled cash and credit card transactions with precision and efficiency.
- Operated espresso machines and brewing equipment to produce quality drinks.
Education
Retail Management certificate - Retail Management
Fresno City College
Skills
- Associate training
- Shift scheduling
- Policy implementation
- Performance assessment
- Recruitment coordination
- Applicant tracking
- Interviewing techniques
- Team collaboration
- Conflict resolution
- Problem solving
- Effective communication
- Task delegation
- Staff supervision
- Customer service
Timeline
Hiring Recruiter
Safeway
02.2023 - 12.2023
Front end manager
Safeway
09.2020 - Current
Checker
Safeway
09.2015 - 09.2020
Bakery Clerk
Safeway
04.2014 - 09.2015
Barista
Safeway
03.2004 - 03.2014
Retail Management certificate - Retail Management
Fresno City College
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