MISTIE BRADLEY
Goodwill Industries- Suncoast, Cypress Creek
Zephyrhills,FL
1
Certification
30
years of professional experience
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
Retail Superstore Manager
16 Years 8 Months- Essential functions: anticipate & plan operational problems before they occur
- Manage & lead groups of store associates which includes hiring, training, coaching & evaluating performance
- Inventory hands on & willing to help outside of their store for the good of the team
- Assist & support the Regional Manager and the other stores in the region when asked
- Display friendliness & helpfulness and the respect for others
- Directed daily operations, ensuring compliance with organizational standards and policies.
- Developed and implemented training programs for staff, enhancing workforce skills and productivity.
- Managed inventory systems, optimizing stock levels to meet customer demand effectively.
Retail Sales Manager
5 Years 1 Month- Achieve consistently the results needed to make the store a successful retail operation
Retail Assistant Sales Manager
1 Year- Ran store alone as assistant manager from November 2, 2003 - November 13, 2004
- Pushed the work out, kept store neat & organized
- Kept associates on task & prepared the work for the next day
- Reliable & dependable, no team member issue that impacts the staff & business
Senior Sales Associate
3 Years 7 Months- Can work under various conditions
- Train new hires, complete tasks & assignments
- Very highly thought of by the management team
- Dependable
- Never disappointed any decision that I have made in their absence
- Has demonstrated assistant manager qualities
- Mentored and trained junior sales associates to enhance team performance and customer service skills.
- Oversaw daily operations, ensuring compliance with company policies and enhancing operational efficiency.
Sales Associate
2 Years 9 Months- Delivered exceptional customer service, ensuring a positive shopping experience for all patrons.
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
- Organized merchandise displays to enhance product visibility and drive sales performance.
- Collaborated with team members to optimize inventory levels and maintain stock availability.
- Trained new associates on operational procedures and best practices in customer engagement.
Education
High School Diploma
Skills
Takes a lot of pride in the store
Takes job very seriously
Works all areas of the store
Takes giving constructive criticism & documenting deficiencies
Integrity & trust
Timely decision making
Problem solving
Listening
Very knowledgeable with G/Snet
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Certification
- CORE Management Training
- [Year earned]
- Monthly/Year of Completion
AWARDS/RECOGNITIONS/VOLUNTEER WORK - (OPTIONAL)
Award, recognition or volunteer work, Award, recognition or volunteer work
Timeline
Retail Superstore Manager
Goodwill Industries- Suncoast, Cypress Creek
12.2009 - CurrentRead More
Retail Sales Manager
Goodwill Industries- Suncoast, Land O Lakes #141
11.2004 - 12.2009Read More
Retail Assistant Sales Manager
Goodwill Industries- Suncoast, Land O Lakes #141
11.2003 - 11.2004Read More
Senior Sales Associate
Goodwill Industries- Suncoast, Land O Lakes #141
07.1999 - 02.2003Read More
Sales Associate
Goodwill Industries- Suncoast, Land O Lakes #141
10.1996 - 07.1999Read More
GED
High School Diploma
Read More