Mistie Perez
Elberta,AL
Summary
Activities professional prepared to bring high standards and results-driven approach to role. Proven history of developing and executing engaging programs that meet needs of various groups. Focused on team collaboration and adaptable to changing circumstances, ensuring successful outcomes. Known for creativity and strong organizational skills.
Qualified Desired Position with solid background in organizing and leading engaging activities for diverse groups. Demonstrated ability to create inclusive and enjoyable programs that foster community and participation. Proven skills in communication and teamwork, enhancing overall experience for participants.
Experienced with planning and facilitating activities that promote engagement and enjoyment. Utilizes creativity and organizational skills to design programs that cater to diverse interests. Knowledge of team collaboration and adaptability to ensure dynamic and responsive environment.
Creative Activities Assistant skilled at planning unique events and activities. Considerate listener utilizes residents' preferences to create fulfilling experiences. Celebrated for keeping activities budget-friendly.
Knowledgeable activities team member committed to providing quality programming to diverse range of individuals. Skilled in leading engaging activities, organizing events and developing creative solutions to best serve needs.
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
15
15
years of professional experience
Work History
Activities Assistant
Spectrum Resorts
Orange Beach, AL
05.2025 - Current
- Assisted in planning and executing recreational activities for guests, enhancing overall guest experience.
- Coordinated logistics for events, ensuring seamless operations and participant engagement.
- Supported team in implementing safety protocols during activities to maintain a secure environment.
- Engaged with guests to provide information about available programs, fostering positive interactions.
Cashier/ Assistant
Elberta Hardware
Elberta, AL
03.2022 - 04.2024
- Streamlined customer support operations by addressing product inquiries and processing transactions with precision.
- Oversaw organization of checkout area to optimize customer flow and service efficiency.
- Oversaw point-of-sale system operations to guarantee precise cash handling and transaction documentation.
- Directed collaborative efforts with team members to enhance store presentation and highlight seasonal merchandise.
- Conducted regular inventory audits to ensure optimal stock levels and minimize discrepancies.
- Implemented best practices in cash management, ensuring accuracy in financial reporting.
- Provided exceptional service by proactively addressing customer needs with politeness, friendliness, and attentiveness.
- Maintained workspace cleanliness and safety by rigorously implementing sanitation protocols.
- Oversaw cash drawer operations, ensuring precise change counting and daily balance reconciliation.
- Streamlined customer transactions by guiding purchases, locating items, and enrolling in reward programs.
- Executed sanitation and maintenance of shop area through cleaning, sweeping, mopping, and disinfecting.
- Facilitated collaboration among associates to strengthen support for cashiers and management operations.
- Ensured cleanliness and sanitation of cashier workstation and scanning area.
- Adjusted work schedule to accommodate diverse demands, including weekends, holidays, and evenings.
- Conducted cash drawer audits pre- and post-shift to uphold accuracy and accountability standards.
- Implemented secure packaging methods to prevent breakages and minimize losses.
- Oversaw trash removal and ensured cleanliness through systematic sweeping and mopping of floors.
- Optimized transaction processing workflows to reduce customer wait times.
- Oversaw shelf restocking and inventory management to guarantee optimal product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed high-pressure situations during peak hours while maintaining professionalism towards customers and colleagues.
- Oversaw and addressed customer complaints swiftly to improve satisfaction rates.
- Addressed customer inquiries regarding store policies and resolved concerns with efficiency.
- Streamlined item retrieval processes for customers while ensuring precise price verification.
- Exhibited strong communication skills during individual customer interactions and within collaborative team settings.
- Conducted comprehensive inventory counts, ensuring accurate data entry into the computer system.
- Conducted cash drawer reconciliation at shift start and end to ensure accuracy and accountability.
- Cultivated comprehensive understanding of responsibilities across diverse roles and provided support during high-demand periods.
- Enhanced sales by promoting additional purchases through strategic emphasis on current deals.
- Managed POS system operations to accurately enter orders, process payments, and issue receipts.
- Facilitated refund and exchange transactions while ensuring compliance with company policy.
- Facilitated collaboration with floor team and managers to address diverse customer needs.
- Oversaw cash register operations to guarantee precise and efficient transaction processing.
- Oversaw cash transaction management, ensuring precision in handling and processing.
- Processed cash, card, and check transactions to ensure seamless customer purchases.
- Executed inventory audits to guarantee accurate stock levels and strengthen loss prevention strategies.
- Cultivated team morale through proactive leadership and support during peak operational hours.
- Directed inventory management processes to guarantee optimal product availability.
- Assisted in processing warranty claims for parts. Completed necessary warranty documentation accurately. Supported team in maintaining organized records of warranty transactions.
- Sourced and ordered necessary parts for lawnmower repair projects.
- Drafted comprehensive work orders for repair and maintenance of lawn service equipment.
- Entered and managed work and maintenance orders within computer system.
- Organized and processed hard copies of work orders efficiently.
Door Host/ Security
Walmart
Foley, AL
05.2021 - 04.2023
- Orchestrated customer greetings to foster a welcoming and friendly atmosphere at store entrance.
- Directed monitoring of entry and exit points to enhance security measures.
- Streamlined customer inquiries by providing comprehensive product information and guiding store navigation.
- Orchestrated team collaboration to enhance customer flow efficiency during peak hours.
- Conducted regular inspections of entrance area to ensure cleanliness and safety compliance.
- Implemented strategies to elevate customer experience through integration of feedback collected at entry points.
- Partnered with management to address and resolve incidents, ensuring effective communication with customers and staff.
- Oversaw emergency response efforts, ensuring effective collaboration with staff and authorities.
- Fostered strong relationships with regular patrons through attentive service and personalized recognition of individual preferences.
- Exhibited exceptional professionalism while interacting with a diverse clientele in a fast-paced environment.
- Performed daily side work and executed opening and closing duties with precision and reliability.
- Directed back door operations for efficient merchandise receiving and inventory management.
- Inputted inventory data into computerized filing system to ensure accurate record-keeping.
- Managed donation processing and logistics for donation centers.
- Managed inventory counting and shelf restocking operations.
- Scheduled and coordinated lunch and break times for team members.
Lead Key Holder
Dollar General
Lillian, AL
02.2011 - 11.2019
- Oversaw daily store operations, ensuring strict compliance with company policies and procedures.
- Facilitated training and mentorship for new team members on customer service protocols and product knowledge.
- Oversaw cash register operations, ensuring accurate drawer balances at shift end.
- Oversaw inventory management by conducting regular stock counts to ensure accuracy.
- Executed visual merchandising strategies to optimize product displays.
- Addressed customer complaints with efficiency, improving overall shopping experience.
- Oversaw store opening and closing procedures, ensuring strict adherence to security protocols.
- Ensured cleanliness and organization of store environment through implementation of regular cleaning schedules and adherence to merchandising guidelines.
- Facilitated team-building initiatives by cultivating positive relationships among coworkers.
- Executed regular audits to identify potential risks and enhance loss prevention strategies.
- Facilitated training for new key holders, ensuring comprehensive understanding of company policies and procedures.
- Managed weekly payroll processing to ensure timely and accurate employee compensation.
- Oversaw receiving and unloading of merchandise trucks to ensure efficient inventory management.
Education
High School Diploma -
Foley High School
Foley, AL2011
Timeline
Activities Assistant
Spectrum Resorts
05.2025 - Current
Cashier/ Assistant
Elberta Hardware
03.2022 - 04.2024
Door Host/ Security
Walmart
05.2021 - 04.2023
Lead Key Holder
Dollar General
02.2011 - 11.2019
High School Diploma -
Foley High School