Mistie Warren
Gowen,OK
Summary
Seeking a position in an office or clinic environment, where there is a need for a variety of office tasks including computer knowledge, organizational abilities, business intelligence, and database program use.
23 years' experience in the Medical Field certificated as Phlebotomist, Nurse's Aide, and Home Health Aide Honest & dependable with a solid work record, works well with other people and excellent communications skills Responsible self-starter with ability to function well in unsupervised and supervised environments
Overview
17
17
years of professional experience
Work History
Ward Clerk in the Womens Health Clinic
Choctaw Nation Indian Health Services
Talihina, Oklahoma
04.2024 - Current
- Assisted in the preparation of patient charts prior to doctor visits.
- Ensured compliance with HIPAA regulations when handling patient information.
- Provided support during emergency situations by contacting appropriate personnel or departments as needed.
- Scheduled appointments for patients with doctors or specialists using computer software programs.
- Answered inquiries from patients regarding insurance coverage, billing issues and other questions related to their care.
- Organized and maintained filing system for medical records and documents.
- Tracked lab results, radiology images and other diagnostic tests requested by physicians.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Ensured accuracy of all patient information entered into electronic health record system.
- Responsible for greeting visitors, answering phones and providing general information.
- Verified insurance eligibility for incoming patients prior to admission.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Managed daily operations of the ward including ensuring that all necessary equipment was available.
- Monitored inventory of medical supplies to ensure adequate stock levels were maintained at all times.
- Collected paperwork for patients, nurses, and physicians.
- Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
Office Manager
Yaffe Iron & Metal
Krebs, OK
03.2018 - 03.2024
- Assisting customers with their purchases, answering phones, dispatching loads of materials, billing for the loads, posting payments, closing out the end of the day, processing the report
- Supervise the work of office to ensure adherence to quality standards or solve problems
- Review records or reports pertaining to activities such as payroll
- Assisted in recruiting, onboarding and training new employees.
- Ensured compliance with applicable laws regarding employment practices.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Organized company events including holiday parties, team building activities .
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided training to new hires on office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Processed payroll accurately ensuring all employees were paid on time.
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
Administrative Assistant
Wilburton Health and Wellness Center
Wilburton, OK
06.2012 - 10.2016
- Received customer payments and recorded receipts for services
- Operated telephone switchboard to answer calls, provide information, take messages, and schedule appointments
- Transmitted information or documents to customers using computers, fax machines
- Provided information about establishment such as services provided
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
Dental Assistant
Choctaw Nation Health Center
Talihina, OK
08.2010 - 04.2012
- Sterilized instruments according to established guidelines and protocols.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Took digital X-rays of teeth using radiographic equipment.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
OB Scrub Tech
McAlester Regional
McAlester, OK
09.2007 - 11.2009
- Performed routine patient care under the direction of physicians
- Maintained accurate and complete medical charts via computer
- Assisted doctors or other healthcare providers during exams and medical procedures
- Responded quickly to requests from surgeons for additional equipment or supplies during procedures.
- Assisted and supported the operating room team in providing patient care.
- Observed safety precautions when handling hazardous materials such as radiation sources and chemicals.
- Ensured that all instruments were clean and properly sterilized before use.
- Prepared the operating room for scheduled procedures by gathering supplies, verifying expiration dates of medications, and ensuring adequate stock levels.
- Managed multiple tasks simultaneously while ensuring quality standards were met.
- Organized work area daily to ensure efficient workflow throughout shift.
- Monitored inventory of supplies to ensure proper stocking of OR rooms.
- Followed infection control policies while handling contaminated materials and disposing them appropriately in designated areas.
- Provided assistance during surgery with opening packages of sterile supplies and passing instruments to surgeons as needed.
- Participated in continuing education programs related to OR scrub techniques.
Education
High School Diploma -
Wilburton Public School
Wilburton, OKPhlebotomy Technician Certification -
Kiamichi Vo-Tech
McAlester, OKTimeline
Ward Clerk in the Womens Health Clinic
Choctaw Nation Indian Health Services
04.2024 - Current
Office Manager
Yaffe Iron & Metal
03.2018 - 03.2024
Administrative Assistant
Wilburton Health and Wellness Center
06.2012 - 10.2016
Dental Assistant
Choctaw Nation Health Center
08.2010 - 04.2012
OB Scrub Tech
McAlester Regional
09.2007 - 11.2009
High School Diploma -
Wilburton Public School
Phlebotomy Technician Certification -
Kiamichi Vo-Tech