Misti Lee Ann Brewer
Salem,IN
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier and Training for Front Desk Management
Jay C
Salem, IN
09.2021 - 02.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Discounted purchases by scanning and redeeming coupons.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to social distancing protocols and wore mask or face shield.
- Answered phone calls to assist customers with questions and orders.
Assistant Teacher and Substitute Bus Driver
West Washington Elementary
Campbellsburg, IN
09.2015 - 02.2022
- Encouraged positive behavior with rewards and incentives.
- Facilitated communication between families and school personnel about issues relating to students' academic progress.
- Assessed student progress through observation, testing, and feedback from teachers.
- Supervised small group activities.
- Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
- Collaborated with other staff members to develop strategies for improving student performance.
- Utilized technology such as computers, projectors, iPads. to enhance lessons.
- Collaborated with other staff members to ensure student success.
- Assisted in developing IEPs for special education students as needed.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Helped maintain a safe and orderly learning environment.
- Assisted classroom teacher in developing and implementing lesson plans.
- Supported student-led discussions and presentations.
- Provided individualized instruction to students who needed additional assistance.
- Arranged age-appropriate activities to help children develop interests and talents.
- Implemented lesson plans for students with varying learning styles.
- Created colorful and attractive displays for bulletin boards and hallways.
- Observed student performance and analyzed individual records to assess progress.
- Created calm and disciplined classroom environment to improve student focus.
- Protected confidential information related to staff and families.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Remained calm and patient in student interactions to support individual growth and development.
- Participated in professional development workshops related to teaching strategies.
- Took necessary precautions for ensuring passenger safety at all times by observing road conditions, weather patterns and traffic flow.
- Reported any maintenance or repair issues observed during trips to supervisor or designated personnel.
- Attended required meetings pertaining to driver training, safety procedures or other relevant topics.
- Performed pre-trip inspections of the vehicle, including checking fluid levels, tire pressure, brakes, lights and other safety related items.
- Maintained accurate attendance records for each student on the bus route.
- Acquired and maintained certification in basic first aid and CPR.
- Read maps and followed written or verbal driving directions.
Assistant Teacher- Bus Driver
Hoosier Uplands Head Start
Salem, IN
11.2007 - 08.2015
- Implemented behavioral management techniques in order to ensure a safe learning environment for all students.
- Supported special needs students throughout the day by helping them stay focused on tasks assigned or assisting with communication difficulties they may have had.
- Maintained a safe environment for children at all times by adhering to established standards of care.
- Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children.
- Organized activities designed to promote physical, mental and social development such as games, arts and crafts, music, storytelling.
- Attended staff meetings related to curriculum planning or program updates as required.
- Assisted in preparing meals and snacks for preschoolers according to nutritional guidelines.
- Provided support during field trips including supervision of students while off-site.
- Provided guidance to students on proper behavior and social interaction with others in classroom settings.
- Established positive relationships with families by communicating regularly about their child's progress or any other concerns they may have had.
- Participated in professional development opportunities related to early childhood education topics such as language acquisition or literacy instruction.
- Engaged in professional development activities to stay current on best practices in early childhood education.
- Observed children's performance, behavior, social development and physical health.
- Incorporated technology into the classroom setting when appropriate such as interactive whiteboards or tablets.
- Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.
- Ensured that all developmental milestones are met by providing appropriate activities for each child's age level.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
- Monitored individual student progress through assessments such as observation checklists and anecdotal records.
- Facilitated outdoor playtime activities while ensuring safety protocols were followed at all times.
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Supported lead teacher with daily classroom activities.
- Assisted with or led story time by reading books to children.
- Supervised students outside classroom during recess, lunch and breaks.
- Arranged classroom furniture and learning materials to keep areas neat.
- Organized student items by labeling and documenting collection.
- Instructed and assisted students during craft activities.
- Created and assembled classroom displays and decorations.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Assisted in developing IEPs for special education students as needed.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Complied with local traffic regulations and safety requirements for bus operation.
Education
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
Sellersburg, IN05-2015
Cosmetology Education
Elite Academy of Cosmetology
Barling, AR05-1991
Skills
- Payment Collection
- Payment Processing
- ID Verification
- Cash Register Operation
- Customer Service
- POS Systems
- Cash Handling
- Customer Assistance
- Customer Relations
- Liquor regulations and compliance
- Time management skills
- Lesson Plan Implementation
- Small Group Instruction
- Individualized Instruction
- Behavior Modeling
- Special Education Support
- Skills Development
- Individualized Education Plans
- Professional Development
- Lesson Planning
- Document Preparation
- Verifying data accuracy
- Word Processing
- Advanced clerical knowledge
- Proofreading
- File Management
- Maintains confidentiality
- AR/AP
- Data accuracy
- Meticulous attention to detail
- Critical thinker
- Excellent communication skills
- Data Entry
- Strong interpersonal skills
- Project Management
- Understands grammar
- Typing manuscripts
- Work Prioritization
- Administrative Support
- Advanced MS Office Suite knowledge
- Performance Improvement
- Resourceful
- Safe Driving Practices
- Student Supervision
- Safe Driver Training
- Clean DMV record
- Transporting Students
- Confidentiality
- Emergency Procedures
- DOT Regulations
- Route Planning
Affiliations
- I love making shirts, candles, and soap. I secretly have always wanted to have a homestead so that I could grow my own vegetables, raise chickens, make my own bread but most of all be self reliant.
- I am a Yorkie mom and will be having new babies in a few months
Accomplishments
- Phi Theta Kappa Honor Society where I was on the Deans list every semester while attending Ivy Tech. Maintained a 4.0-3.98 GPA.
Certification
- Class B CDL license
- First Aid and CPR certified
References
References available upon request.
Timeline
Cashier and Training for Front Desk Management
Jay C
09.2021 - 02.2022
Assistant Teacher and Substitute Bus Driver
West Washington Elementary
09.2015 - 02.2022
Assistant Teacher- Bus Driver
Hoosier Uplands Head Start
11.2007 - 08.2015
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
Cosmetology Education
Elite Academy of Cosmetology
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