I am an organized, efficient and hard working sale’s associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers.
Overview
3
3
years of professional experience
Work History
Cashier
BSW Beauty
04.2023 - Current
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Daycare Worker
Nelly's Daycare
06.2022 - 08.2022
Child supervision, promoted health & hygiene.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Promoted learning and social development through structured and unstructured playtime.
Designed monthly activity schedules to balance play, rest and learning time.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sales Associate
Forever 21
07.2021 - 09.2021
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Education
College Sophomore - Business Management
Brooklyn College
Brooklyn, NY
01.2027
High school diploma -
High School for Public Service: Heroes of Tomorrow
Brooklyn, NY
01.2023
Skills
Communication skills
Problem solving
Team Player
Time management
Multitasking
Critical thinking
Timeline
Cashier
BSW Beauty
04.2023 - Current
Daycare Worker
Nelly's Daycare
06.2022 - 08.2022
Sales Associate
Forever 21
07.2021 - 09.2021
College Sophomore - Business Management
Brooklyn College
High school diploma -
High School for Public Service: Heroes of Tomorrow
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