Results-driven Information Technology Specialist known for high productivity and efficient task completion. Possess specialized skills in network security, cloud computing, and data management. Excel in problem-solving, teamwork, and adaptability, ensuring seamless technology solutions across various platforms.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Security Administrator
Roberts Marketing Service
Salem, VA
08.2022 - 07.2024
Participated in projects related to new infrastructure implementations or migrations from legacy platforms.
Maintained hardware inventory of all physical assets in the data center.
Reviewed audit reports generated by security software applications for compliance purposes.
Troubleshot networking connectivity issues.
Managed user accounts ensuring users have appropriate access rights.
Performed daily backup operations using Symantec Backup Exec 2012 R2 software.
Configured advanced firewalls rules to ensure secure communication between internal networks and external entities.
Ensured high availability of all critical systems by implementing redundancy measures like clustering or load balancing technologies.
Resolved escalated tickets assigned by Service Desk team members in a timely manner according to SLA requirements.
Monitored systems performance to identify potential issues and provided solutions as needed.
Conduct vulnerability assessments and penetration tests, providing detailed reports and remediation plans.
Upgraded existing hardware components when necessary to improve system efficiency.
CLIENTS SERVED: GOOGLE STORE, WOUNDED WARRIER, SONY, PLAY STATION AND MORE.
Systems Technician
C&C Assembly
Salem, VA
05.2020 - 08.2022
Documented results of all tests performed and reported any discrepancies.
Calibrated measuring devices such as micrometers, calipers.
Evaluated existing processes and procedures for opportunities for cost savings or efficiency gains.
Assisted with troubleshooting issues related to the manufacture of products.
Performed machine set-up activities prior to start up of production run.
Assisted in training other technicians on proper use of equipment and safety protocols.
Provided input into process improvements that increased productivity or reduced costs.
Trained new employees on proper use of machinery and safety protocols.
Collaborated with team members to achieve daily production goals.
Conducted quality checks on finished products to ensure accuracy.
CLIENTS SERVED: BMW, VOLKSWAGON, HYSTER, MACK TRUCK AND MORE.
Education
Bachelor of Science - Computer And Information Sciences
ECPI University
Roanoke, VA
05-2020
Skills
Penetration Testing
Access Control
Threat detection
Firewall Installation
Incident Response
Application security
Certification
Minor in Cyber Security
Timeline
Network Security Administrator
Roberts Marketing Service
08.2022 - 07.2024
Systems Technician
C&C Assembly
05.2020 - 08.2022
Bachelor of Science - Computer And Information Sciences