Misty Albertus
Wilmington,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Market Inventory Analyst
SYSCO Food Services
06.2020 - 02.2024
- Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
- Resolved internal customer concerns promptly, fostering positive relationships between supply chain functions while maintaining high service levels throughout the organization.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Customer Service Representative
Sysco Philadelphia
06.2018 - 06.2020
- Answered constant flow of customer calls with minimal wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded proactively and positively to rapid change.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Accounts Payable Clerk
Sysco Philadelphia
06.2017 - 06.2018
- Handled day-to-day accounting processes to drive financial accuracy.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Matched purchase orders with invoices and recorded necessary information.
Accounts Receivable Clerk
Sysco Philadelphia
06.2016 - 06.2017
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Merchandising Coordiantor
Sysco Philadelphia
06.2015 - 06.2016
- Collaborated with sales team to identify and fulfill customer needs.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Handled time-sensitive projects ensuring all merchandising requirements were met promptly and efficiently.
- Established strong relationships with cross-functional teams for seamless communication and project execution.
- Provided professional services and support in a dynamic work environment.
Education
High School Diploma -
Travelers Rest High School
Travelers Rest, SC 06.2007
Skills
- Clear Communication
- Problem-Solving
- Data Recording
- Supplier Relationship Management
- Continuous Improvement
- Inventory Monitoring and Management
- Vendor Relationship Management
- Supply Chain Management
- Order Checking
- Microsoft Office
Timeline
Market Inventory Analyst
SYSCO Food Services
06.2020 - 02.2024
Customer Service Representative
Sysco Philadelphia
06.2018 - 06.2020
Accounts Payable Clerk
Sysco Philadelphia
06.2017 - 06.2018
Accounts Receivable Clerk
Sysco Philadelphia
06.2016 - 06.2017
Merchandising Coordiantor
Sysco Philadelphia
06.2015 - 06.2016
High School Diploma -
Travelers Rest High School