Misty Beza
Ft Worth
Summary
PHR-certified human resources professional with proven expertise in talent acquisition and employee relations management. Excelled in leading workplace investigations. Enhancing employee engagement and achieving significant retention improvements, through proven performance in management, leadership, and communication. Demonstrates a keen willingness to learn and adapt, underpinned by strong mediation skills and a strategic approach to HR policies. Ready to make an immediate contribution to your organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resource Business Partner
Texas Health Resources
03.2024 - Current
- Conducted investigations into workplace grievances, achieving a 100% resolution rate while enhancing team cohesion.
- Developed and implemented HR strategies to align workforce capabilities with business objectives.
- Led employee engagement programs, fostering a culture of collaboration and continuous improvement.
- Partnered with senior leaders on organizational development initiatives for continued growth for over 6,000 employees.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Advised and supported leaders in achieving exceptional KPI metrics ratings related to retention by organizing, preparing, and implementing effective recruiting and retention programs.
SR. HR Generalist
Texas Health Resources
12.2022 - Current
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality for over 1,000 employees.
- Spearheaded talent acquisition and recruitment, onboarding 100+ full-time hires, and enhancing hospital productivity.
- Executed market and salary analyses, achieving equitable alignments that improved compensation for 5% of employees in two departments.
- Increased departmental retention by 30%, contributing to a hospital-wide improvement from 59% to 88%.
- Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
- Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
Intern Director
Fairbanks Resource Agency (FRA)
10.2022 - 04.2023
- Directed HR operations for 12 months, maintaining 100% functional continuity during the transition after the previous HR Director's departure.
- Developed strategies for job accommodations under federal contracts, improving employment opportunities for 100+ individuals with IDDs.
- Researched and analyzed labor trends, market and salary analysis, and employee engagement data, resulting in 5%-10% wage increases across the organization.
- Streamlined personnel record management by utilizing ADP Workforce Now, improving data accuracy by 20%.
- Served as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
HR Generalist
Fairbanks Resource Agency (FRA)
04.2019 - 04.2023
- Developed strategies for job accommodations under federal contracts, improving employment opportunities for 100+ individuals with IDDs.
- Ensured compliance with relevant labor laws and regulations pertaining to internships, protecting both the company and its interns from potential legal issues for over 500 employees.
- Researched and analyzed labor trends, market and salary analysis, and employee engagement data, resulting in 5%-10% wage increases across the organization.
- Streamlined personnel record management by utilizing ADP Workforce Now, improving data accuracy by 20%.
- Served as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
Customer Service Sales Representative
Lowes Home Improvement
05.2017 - 04.2023
- Processed customer transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit, and returns.
- Trained at least 25 new employees on company policies and strong sales techniques.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Actively responded to customer inquiries, addressing concerns and resolving issues promptly to maintain high satisfaction levels.
- Performed administrative duties such as filing paperwork, processing accounts payable and receivable and preparing invoices.
Director, Marketing, Operating
Classical Conversation
02.2015 - 05.2019
- Formulated long-term objectives while managing day-to-day operations, to include accounts payable/receivable and tracking orders and invoices, reducing expenses by 35% year-to-year.
- Mentored and coached staff members, enabling them to reach their highest potentials.
- Directed the development of comprehensive business plans that identified objectives, resources needed, risks, costs and expected outcomes, increasing year-to-year customer base by 20%.
- Managed strategic partnerships with key contractors, partners and customers to ensure successful business operations.
Education
Bachelor of Science - Human Resource Management
Upper Iowa University
03.2007
Skills
- HR policies and procedures
- Talent acquisition
- Employee relations management
- Recruitment and selection
- Onboarding and orientation
- Benefits administration
- Willingness to learn
- Wages and salary
Certification
- Professional in Human Resources (PHR)
- Readying Inspiring Individuals with Skills to promote Equity (RISE)
Timeline
Human Resource Business Partner
Texas Health Resources
03.2024 - Current
SR. HR Generalist
Texas Health Resources
12.2022 - Current
Intern Director
Fairbanks Resource Agency (FRA)
10.2022 - 04.2023
HR Generalist
Fairbanks Resource Agency (FRA)
04.2019 - 04.2023
Customer Service Sales Representative
Lowes Home Improvement
05.2017 - 04.2023
Director, Marketing, Operating
Classical Conversation
02.2015 - 05.2019
Bachelor of Science - Human Resource Management
Upper Iowa University
Similar Profiles
Pamela L. RundellPamela L. Rundell
Senior Regulatory Compliance Analyst at Texas Health Resources - Texas Health Physicians GroupSenior Regulatory Compliance Analyst at Texas Health Resources - Texas Health Physicians Group
Jennifer ThomasJennifer Thomas
Charge Registered Nurse Long-Term Acute Care at Texas Health Resources/Texas Specialty HospitalCharge Registered Nurse Long-Term Acute Care at Texas Health Resources/Texas Specialty Hospital
MONICA PARTRIDGEMONICA PARTRIDGE
PHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCESPHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCES
Shalunda ColemanShalunda Coleman
Certified Medical Assistant at Texas health Resources- Fort Worth Executive HealthCertified Medical Assistant at Texas health Resources- Fort Worth Executive Health
Carolyn WrightCarolyn Wright
Underwriter at US Department of Housing and Urban DevelopmentUnderwriter at US Department of Housing and Urban Development