Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Timeline
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Misty Bomsburger

Misty Bomsburger

Gainesville,TX

Summary

Dynamic professional with extensive experience as a Pawnbroker at First Oklahoma Pawn, excelling in item appraisal and loan negotiation. Proven track record in regulatory compliance and cash handling, complemented by exceptional customer service skills. Recognized for effective inventory management and team building, consistently enhancing operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Pawnbroker

First Oklahoma Pawn
Thackerville, OK
07.2024 - Current
  • Evaluate and appraise various items, including jewelry, electronics, tools, firearms, musical instruments, and collectibles, to determine their loan or purchase value.
  • Negotiate loan amounts and purchase offers with customers, adhering to fair practices per Oklahoma state pawn laws. Ensure compliance with state and federal regulations by accurately maintaining transaction records, verifying customer identification, and completing all legal documentation.
  • Handle cash transactions, process payments, and balance cash drawers at the start and end of shifts. Ensure the security of pawned and stored items through proper tagging and storage procedures.
  • Assist customers with layaway purchases, redemptions, and merchandise sales in a professional manner. Clean, test, and prepare items for resale to ensure quality.
  • Stay updated on market trends to provide accurate appraisals and pricing. Report required transaction details to law enforcement as mandated.
  • Maintain a tidy showroom and work area to enhance customer experience and adhere to company policies for safety. Manage product listings on eBay, including writing descriptions, taking high-quality photos, and optimizing search visibility.
  • Monitor inventory, process orders, and ensure timely shipping. Address customer inquiries and manage returns in line with eBay policies. Analyze sales trends to adapt pricing strategies and improve visibility while maintaining accurate records for reporting and reconciliation.

Branch Manager

Covington Credit
Sherman, TX
07.2022 - 01.2024
  • Handled collections and deposits, ensuring accuracy and timely processing of financial transactions.
  • Generated daily and monthly financial and operational reports to support management and compliance needs.
  • Managed high volume of inbound and outbound calls, providing exceptional customer service and account support.
  • Utilized Microsoft Excel and Word to perform data entry, prepare documents, and track customer interactions.
  • Delivered high-quality customer service through direct communication with clients and vendors.
  • Processed loan applications, conducted credit checks, and verified supporting documentation.
  • Trained new employees and contributed to implementing procedural changes to improve workflow and efficiency.
  • Performed a variety of daily operational tasks, including administrative support and systems management.
  • Recognized as Team Member of the Month for both September and October in the North Texas District, demonstrating consistent excellence in performance and teamwork.

Transportation and Maintenance Receptionist

Pottsboro Isd
Pottsboro, TX
02.2021 - 07.2022
  • Prepared correspondence, memorandums, forms, requisitions, and reports for the transportation office using a personal computer.
  • Received and processed transportation-related work orders in a timely and accurate manner.
  • Compiled and analyzed data to generate required state and local reports.
  • Managed and maintained both physical and computerized departmental files, including bus incident reports, trip forms, and accident/injury documentation.
  • Maintained up-to-date employee records, including driver certifications, licenses, and physical examination documentation.
  • Managed student bus rider assignments and maintained accurate student transportation records.
  • Ensured compliance with all district policies, as well as applicable state and federal transportation laws and regulations.
  • Dispatched drivers and vehicles; communicated effectively using telephone and two-way radio systems.
  • Notified drivers, parents, and school personnel of changes to student bus services, including address updates, time changes, and route modifications.
  • Fostered positive and cooperative working relationships with colleagues, staff, and external stakeholders.
  • Processed incoming and outgoing mail for the transportation department.
  • Answered incoming telephone calls professionally and courteously; took and routed accurate messages to appropriate personnel.
  • Responded to inquiries and handled requests within designated scope of responsibility.
  • Assisted in the preparation and processing of purchase orders and payment authorizations.

Special Education Paraprofessional

Pottsboro Isd
Pottsboro, TX
10.2015 - 02.2021
  • Assist classroom teachers in delivering individualized instruction to students with special needs.
  • Support students with physical, emotional, behavioral, or academic challenges in both general and special education settings.
  • Provide one-on-one or small-group assistance to reinforce learning and promote student success.
  • Monitor and support students during classroom activities, transitions, lunch, recess, and other non-instructional periods.
  • Help implement Individualized Education Programs (IEPs) by supporting accommodations, modifications, and behavior plans.
  • Aid students with daily living skills, including feeding, hygiene, mobility, and toileting as needed.
  • Maintain accurate records and documentation in accordance with special education laws and school policies.
  • Collaborate with teachers, specialists, and other staff to support student progress and classroom goals.
  • Use assistive technology and other tools to support student learning and communication.
  • Promote a positive, respectful, and inclusive environment that supports student dignity and development.
  • Assist with classroom organization, preparation of materials, and instructional technology.
  • Supervise students in various settings to ensure safety and appropriate behavior.

Education

Associate of Applied Science - General Management and Accounting

Grayson College
Denison, TX
05-2013

High School Diploma -

Miller Road Baptist Academy
Garland, TX
05-1994

Skills

  • Item appraisal
  • Loan negotiation
  • Regulatory compliance
  • Cash handling
  • Inventory management
  • Customer service
  • eBay management
  • Inventory control
  • Product listing
  • Team building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Work from home optionHealthcare benefitsWork-life balance

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Pawnbroker

First Oklahoma Pawn
07.2024 - Current

Branch Manager

Covington Credit
07.2022 - 01.2024

Transportation and Maintenance Receptionist

Pottsboro Isd
02.2021 - 07.2022

Special Education Paraprofessional

Pottsboro Isd
10.2015 - 02.2021

Associate of Applied Science - General Management and Accounting

Grayson College

High School Diploma -

Miller Road Baptist Academy

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