Summary
Overview
Work History
Education
Skills
Timeline
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Misty Branham

Lynchburg,OH

Summary

Experienced with coordinating office activities, ensuring smooth business operations and administrative support. Utilizes organizational skills to manage schedules, documents, and communication efficiently. Track record of fostering collaborative environments and driving team success through adaptability and attention to detail.

Overview

3
3
years of professional experience

Work History

Business Office Coordinator

Otterbein
10.2022 - Current
  • Maintain workman’s compensation and OSHA log
  • Lead support and follow through with unemployment issues
  • Streamline reconciliation of petty cash and resident funds monthly
  • Streamlined office processes by implementing efficient filing systems and organizational strategies.
  • Managed financial transactions, including invoicing, expense tracking, and payroll processing for timely payments.
  • Developed correspondence letters, memos, and emails.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Complied with labor laws and regulations while managing payroll functions efficiently.

Director of Admissions & Marketing

Luxor Health Care
07.2022 - 10.2022
  • Coordinated admissions team efforts to ensure timely communication with applicants throughout the application process.
  • Increased brand awareness by developing and executing a comprehensive social media strategy.
  • Identify and grow new business relationships within community and hospitals
  • Managed budgets for advertising, events, and promotional materials, ensuring cost-effective spending that maximized return on investment.
  • Analyzed enrollment trends to inform data-driven decision-making in marketing and recruitment strategies.
  • Maintained a high level of patient satisfaction by promptly addressing concerns and ensuring clear communication between patients, families, and healthcare providers.

Marketing Liaison

Georgetown Behavioral Hospital
04.2022 - 07.2022
  • Ensured alignment between marketing objectives and overall business goals by actively participating in strategic planning sessions.
  • Managed public relations efforts, securing positive media coverage for the company and its products or services.
  • Enhanced patient satisfaction by developing and implementing targeted healthcare marketing strategies.
  • Maintained detailed documentation of patient evaluations, treatments, and progress notes to support effective communication among healthcare providers.
  • Supported business growth with effective marketing strategies such as social media promotion, local advertising, and word-of-mouth referrals from satisfied clients.
  • Increased revenue through strategic marketing initiatives and relationship building with local healthcare providers.

HR Coordinator

Anderson Nursing & Rehab
10.2021 - 04.2022
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.

Education

Bachelor Degree -

Brescia University
Owensboro, KY
05.2021

Associate Degree -

Chatfield College
Saint Martin, OH
05.2017

Skills

  • UKG/Ultipro
  • Communication
  • Detail Oriented
  • Customer Service
  • Relationship Building
  • Employee Onboarding
  • Payroll Processing
  • Document Management
  • Human Resources
  • Expense Reporting
  • Time Management
  • Attention to Detail

Timeline

Business Office Coordinator

Otterbein
10.2022 - Current

Director of Admissions & Marketing

Luxor Health Care
07.2022 - 10.2022

Marketing Liaison

Georgetown Behavioral Hospital
04.2022 - 07.2022

HR Coordinator

Anderson Nursing & Rehab
10.2021 - 04.2022

Associate Degree -

Chatfield College

Bachelor Degree -

Brescia University

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Misty Branham