Misty Brickner
Mt. Pleasant,MI
Summary
Dedicated motorcoach operator with extensive experience at Beyond Horizon Tour and Travel, excelling in passenger safety and route optimization. Proficient in vehicle inspections and defensive driving, I consistently deliver exceptional customer service while adapting to dynamic conditions. Committed to enhancing operational efficiency and ensuring a positive travel experience for all passengers.
Overview
11
11
years of professional experience
Work History
Motorcoach Operator
Beyond Horizon Tour and Travel
12.2022 - Current
- Operated motor coaches on scheduled routes, ensuring passenger safety and timely arrivals.
- Conducted routine vehicle inspections to maintain compliance with safety regulations and operational standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service throughout the journey.
- Coordinated travel itineraries, effectively managing time and route optimization for enhanced efficiency.
Bus Driver
Isabella County Transportation - I-ride
11.2021 - 01.2023
- Operated transit vehicles safely, ensuring timely and efficient transport of passengers.
- Maintained accurate records of passenger counts and vehicle inspections.
- Navigated complex routes, adapting to changing traffic and weather conditions.
- Assisted passengers with disabilities, providing exceptional customer service and support.
Medical Receptionist
Open MRI of Mount Pleasant
01.2015 - 09.2018
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between patients and healthcare providers, ensuring timely responses.
- Processed insurance claims and verified patient eligibility to streamline billing procedures.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and efficiency.
Education
High School Diploma -
Mount Pleasant High School
Mount PleasantAssociate of Applied Science - Health Care
Ross Medical Education Center
Saginaw, MI08-2022
Skills
- Vehicle inspection proficiency
- Defensive driving
- Safety measures
- Passenger assistance
Timeline
Motorcoach Operator
Beyond Horizon Tour and Travel
12.2022 - Current
Bus Driver
Isabella County Transportation - I-ride
11.2021 - 01.2023
Medical Receptionist
Open MRI of Mount Pleasant
01.2015 - 09.2018
High School Diploma -
Mount Pleasant High School
Associate of Applied Science - Health Care
Ross Medical Education Center