Misty Butler
Sedan,KS
Summary
Skilled Transportation Specialist with deep understanding of logistics coordination, supply chain management and regulatory compliance. Demonstrated ability to optimize routes, improve efficiency, and enhance customer satisfaction. Strengths include problem-solving capabilities, strong organizational skills and keen attention to detail. Proven record of success in reducing costs and improving operational efficiency in previous roles.
Overview
26
26
years of professional experience
Work History
Safety & Compliance/Recru
Diamond S Trucking
Catoosa, OK
05.2022 - Current
- Facilitated return-to-work programs by developing modified duty assignments when appropriate.
- Created awareness campaigns promoting safe behavior among employees through posters, newsletters, emails.
- Worked closely with Human Resources department regarding Workers' Compensation claims administration.
- Identified potential health risks due to workplace exposures and developed control strategies accordingly.
- Prepared monthly safety performance reports for management review.
- Conducted periodic reviews of job hazard analyses, recommending changes as necessary.
- Reviewed incident reports from external sources such as insurance companies or regulatory agencies.
- Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
- Conducted regular safety meetings, orientations and training sessions for employees.
- Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.
- Collaborated with third-party vendors providing occupational health services such as drug testing and physical examinations.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
- Investigated employee accidents and incidents to determine root causes and develop preventive measures.
- Provided line employees, managers, and company leaders with detailed information about successful safety plans.
- Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
- Made recommendations to company policies and overall culture to improve worker safety.
- Trained new and current employees on ways to reduce incidents and eliminate hazards.
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
- Coordinated training drills to increase employee safety awareness.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Participated in business safety committee meetings and health and safety audits.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Managed employee referral program initiatives to increase candidate pipeline.
- Ensured compliance with applicable laws related to recruitment practices.
- Developed and implemented recruiting strategies to attract qualified candidates.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
- Facilitated the onboarding process by providing new hire orientation sessions.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Scheduled random drug testing for employees to diminish regularity risks.
- Handled employee discipline and termination to address policy infractions.
- Maintained accurate records of recruitment activities and candidate progress.
- Organized orientation sessions for newly hired drivers.
- Facilitated new driver onboarding process and coordinated paperwork.
- Ensured compliance with federal regulations such as DOT requirements for driver qualification files.
- Followed up regularly with candidates during their background check process.
- Explained job duties, compensation and benefits to potential candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Managed candidate activity within Applicant Tracking System (ATS).
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Maintained accurate logs of vehicle inspections and repair status.
- Reported any vehicle malfunctions or accidents immediately to management.
DoorDash & Cleaning
DoorDash & Claremore Christian School
Claremore, OK
05.2021 - 05.2022
- Assisted with deep-cleaning projects such as shampooing carpets or steam-cleaning furniture when needed.
- Ensured that all areas were secure before leaving the premises at the end of shift.
- Maintained cleanliness of vehicle interior and exterior.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Followed all safety protocols while driving.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Loaded and unloaded delivery vehicles with food items.
- Answered customer inquiries regarding menu items, prices and availability.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Documented time of delivery to record completion of order.
Tranportation Specialist
Champion Trucklines
Claremore, OK
10.2017 - 05.2021
- Established relationships with vendors in order to obtain competitive pricing for transportation services.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
- Resolved customer complaints related to shipment delays or damages in an effective manner.
- Directed daily transportation of cargo.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Generated periodic reports summarizing account balances and collection activities.
- Maintained accurate records of collections, adjustments and denials in the system.
- Provided support to other departments within the organization as needed.
- Performed data entry into accounting software programs such as QuickBooks.
- Investigated incorrect billings and processed refunds as necessary.
- Developed financial reports detailing accounts receivable aging status.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Assisted in preparation of monthly financial reports for management review.
- Onboarded new employees in time reporting and payroll systems.
Dispatcher
Diamond S Trucking
Catoosa, OK
06.2016 - 10.2017
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Updated records of driver locations, delays, and cancellations.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Resolved customer complaints related to service issues or delays.
- Maintained logs of all incoming calls and assigned tasks.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Ensured compliance with safety regulations and company policies.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Scheduled loads according to priority and available equipment.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
Clean School & Head Lunch Lady
Claremore Christian School
Claremore, OK
04.2014 - 06.2016
- Trained new employees on job duties related to serving meals in the cafeteria.
- Ordered supplies when stock levels ran low using approved vendors lists.
- Stocked shelves with food products, condiments and other necessary items.
- Assisted in setting up special events such as holiday lunches or banquets.
- Cleaned kitchen appliances, counters, tables and floors.
- Monitored expiration dates on food products stored in the cafeteria.
- Maintained records of daily transactions including sales receipts, student purchases.
- Planned weekly menus based on dietary guidelines provided by nutritionists.
- Supervised student helpers during meal service periods.
- Answered inquiries from parents regarding nutritional information about school meals.
- Conducted inventory of food items and supplies needed for meal preparation.
- Communicated with kitchen staff regarding any changes in menu plans or recipes.
- Greeted students, staff and visitors in the cafeteria.
- Operated cash registers to accept payments from customers.
Transportation Agent/Training Manager
Network FOB
Claremore, OK
03.2010 - 04.2014
- Generated reports detailing performance metrics such as shipments delivered per day, week, month.
- Maintained positive relationships with vendors, suppliers, and other third parties involved in transportation operations.
- Utilized problem solving skills to resolve issues that arise during transit process.
- Managed inventory levels of supplies needed for day-to-day operations.
- Received incoming calls from carriers regarding pick up and delivery times and locations.
- Performed data entry into various software programs related to transportation activities.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with employees.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Identified areas of improvement in existing training methods and procedures.
- Organized and coordinated training sessions for new employees.
- Provided coaching and mentorship programs for staff members.
Transportation Agent
Dynasty Transportation
Forney, Tex
08.2003 - 01.2010
- Performed data entry into various software programs related to transportation activities.
- Maintained positive relationships with vendors, suppliers, and other third parties involved in transportation operations.
- Calculated shipping costs based on rates provided by carriers or negotiated contracts.
- Assisted customers in selecting the most cost-effective mode of transport for their cargo.
- Monitored and tracked shipments to maintain accurate records of deliveries.
- Managed the contract process from initiation through completion while ensuring all deadlines are met according to established timelines.
Brokerage
Arrow Trucking Inc.
Tulsa, OK
05.1998 - 08.2003
- Organized shipments based on priority level and estimated time of arrival.
- Interfaced regularly with customers via phone, email, or in person meetings.
- Researched new carriers that could provide cost savings or improved services.
- Analyzed client needs and determined appropriate shipping solutions.
- Maintained accurate records of all transactions in a CRM system.
- Assisted with preparing documents such as bills of lading, invoices, and purchase orders.
- Utilized problem solving skills to resolve conflicts between customers and carriers.
- Acted as liaison between freight companies and shippers.
- Coordinated the entire shipping process, from pick-up to delivery of goods.
- Quoted potential customers on price of freight brokerage.
- Cold called new customers to increase profits.
- Negotiated rates based on current market trends.
Education
Some College (No Degree) -
South University
Savannah, GASkills
- Self-Directed
- Data Management
- Dependable and Responsible
- Organization and Time Management
- Training and mentoring
- Safety documentation and materials
- Safety Planning
- Recordkeeping skills
- Computer-based dispatch systems
- Dispatcher Communication
- Dispatching
- Fleet Management
- Safety Management
- Transportation Regulations
- Claims Processing
- Insurance Verification
- Invoice Processing
- General accounting
Timeline
Safety & Compliance/Recru
Diamond S Trucking
05.2022 - Current
DoorDash & Cleaning
DoorDash & Claremore Christian School
05.2021 - 05.2022
Tranportation Specialist
Champion Trucklines
10.2017 - 05.2021
Dispatcher
Diamond S Trucking
06.2016 - 10.2017
Clean School & Head Lunch Lady
Claremore Christian School
04.2014 - 06.2016
Transportation Agent/Training Manager
Network FOB
03.2010 - 04.2014
Transportation Agent
Dynasty Transportation
08.2003 - 01.2010
Brokerage
Arrow Trucking Inc.
05.1998 - 08.2003
Some College (No Degree) -
South University
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