Misty Casdorph
Sedalia,MO
Summary
Dedicated and compassionate professional with experience in direct support, volunteer management, and community engagement. Proven ability to think innovatively. Known to build strong relationships, facilitate open communication, and advocate for individuals with intellectual and developmental disabilities. Available to work numerous hours per week, weekends and evenings. Devoted to patient physical comfort and emotional support.
Overview
14
14
years of professional experience
Work History
Direct Support Professional Caregiver
Center for Human Services
2023.02 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips as needed.
- Managed medications for clients, ensuring proper dosages were taken on schedule and documented in the MAR.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
Manager
CNG Holdings
2018.05 - 2022.08
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Coordinated with IT department to test upgraded technology to enhance operational efficiency.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
House Parent
Maurizi ISL
2019.06 - 2020.12
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
- Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
- Established a nurturing environment by developing strong relationships with residents and providing emotional support.
- Facilitated family involvement in resident life by coordinating visits, updates, and special events to strengthen familial connections.
- Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
- Administered medications and document.
Manager
Lend Nation
2010.04 - 2018.05
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
No Degree - Business Management
State Fair Community College
Sedalia, MOSkills
- Disability Awareness
- Emotional Support
- Meal Preparation
- Personal Hygiene Assistance
- Patient Care
- Self-Advocacy Support
- Activity Planning
- Respectful and Compassionate
- Multitasking and Organization
- Medication Administration
- Behavior redirection
- HIPAA Compliance
- Documentation
- Flexible schedule and availability
- Dependable and Responsible
- Compassionate Care
- Problem-Solving
- First aid and safety
- Certified in CPR/AED
- Medical chart documentation
Timeline
Direct Support Professional Caregiver
Center for Human Services
2023.02 - Current
House Parent
Maurizi ISL
2019.06 - 2020.12
Manager
CNG Holdings
2018.05 - 2022.08
Manager
Lend Nation
2010.04 - 2018.05
No Degree - Business Management
State Fair Community College
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