Misty Chavez
Perryton,TX
Overview
7
7
years of professional experience
Work History
Freight Crew Member
Tractor Supply Company
07.2024 - Current
- Operated forklifts and pallet jacks to move freight efficiently.
- Assisted in loading and unloading cargo from transport vehicles.
- Conducted routine safety inspections on equipment and tools.
- Collaborated with team members to ensure timely freight delivery.
- Organized freight in warehouse for easy access and inventory management.
- Maintained cleanliness and organization of work area to promote safety.
- Followed established protocols for handling hazardous materials safely.
- Lifted and moved items weighing 50 pounds multiple times per shift.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Loaded and unloaded trucks.
Department Manager
Brookshire Grocery
09.2020 - 05.2024
- Managed daily operations to ensure team efficiency and productivity.
- Implemented training programs to enhance staff performance and operational knowledge.
- Coordinated scheduling and resource allocation to meet departmental goals.
- Streamlined processes, improving workflow and reducing turnaround times.
- Conducted performance evaluations, providing constructive feedback to team members.
- Resolved conflicts and addressed employee concerns to maintain a positive work environment.
- Collaborated with cross-functional teams to achieve strategic objectives within the department.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Led a team of professionals to consistently achieve or exceed performance targets.
Waitress/Assistant Bartender
San Pedro Bar & Grill
05.2018 - 10.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Trained new team members on menu items, service protocols, and best practices.
- Handled cash and credit transactions accurately while balancing cash drawer at shift end.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Implemented suggestions for improving workflow efficiency during peak hours, increasing team productivity.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Spearman High School
Spearman, TX05-2001
Timeline
Freight Crew Member
Tractor Supply Company
07.2024 - Current
Department Manager
Brookshire Grocery
09.2020 - 05.2024
Waitress/Assistant Bartender
San Pedro Bar & Grill
05.2018 - 10.2020
High School Diploma -
Spearman High School