Misty Collins
Warrensburg,MO
Summary
Resourceful Office Administrator known for high productivity and efficient task completion. Specialize in database management, record keeping, and scheduling. Excel in communication, problem-solving, and adaptability to ensure seamless office operations. Committed to leveraging organizational skills to support team objectives effectively.
Overview
8
8
years of professional experience
Work History
Office Administrator
Hanger Clinic
Warrensburg, MO
01.2021 - Current
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Employed knowledge of products and services and top people skills to cultivate existing customer relationships and connect with new ones.
- Obtained correct insurance information, checked for prior authorization, and retrieved the correct paperwork for insurance claims.
- Helped maintain three different offices at one time.
- Scheduled patients under the correct clinician due to the patients' needs.
- Complied with all new hanger policies and insurance changes when notified.
- I trained multiple new office admins and helped others with new insurance policies and authorization issues.
- Followed all HIPAA policies to ensure privacy and security.
- Provided financial counseling to patients and ensured payments were received when needed.
- Ensured patients' satisfaction after care was provided.
House Manager
Abilities LLC
WARRENSBURG, MO
01.2017 - 12.2020
- Created individual learning plans for students with special needs.
- Developed individualized healthcare plans for students with special needs.
- Assisted with the development of IEPs for special needs students.
- Supported special needs students by providing additional assistance where necessary.
- Prepared activity schedules for special needs groups.
- Utilized and promoted resources for special needs students.
- Provided behavior support services to individuals with special needs.
- Demonstrated patience and understanding when working with special needs children.
- Organized and facilitated group activities for children with special needs.
Education
High School Diploma -
Lee's Summit North
Lee's Summit05-2013
Some College (No Degree) - Psychology
UCM
Warrensburg Skills
- Insurance verification
- Patient scheduling
- Financial counseling
- Office management
- HIPAA compliance
- Customer relationship management
- Time management
- Communication skills
- Document organization
- Teamwork and collaboration
- Staff development
- Multitasking Abilities
Timeline
Office Administrator
Hanger Clinic
01.2021 - Current
House Manager
Abilities LLC
01.2017 - 12.2020
High School Diploma -
Lee's Summit North
Some College (No Degree) - Psychology
UCM
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