Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Conner

Milton,FL

Summary

Dedicated receptionist with a strong work ethic, adept at managing front desk operations, welcoming guests, handling correspondence, and resolving immediate concerns. Detail-oriented and goal-driven individual with exceptional computer proficiency and telephone communication etiquette. Committed to supporting organizational development and fostering a positive customer experience through excellent customer service, multitasking skills, and effective time management. Passionate about delivering exceptional service to every customer to ensure a lasting impression.

Overview

5
5
years of professional experience

Work History

Client Service Representative

Reef Systems
03.2025 - 06.2025

Streamlined interactions among medical staff to enhance patient service.

Receptionist

Award Masters
08.2023 - 06.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Updated daily log book with information about visitors entering the premises.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Managed incoming calls through multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.

Cashier

Navy Exchange
02.2020 - 03.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Riverside High School
Riverside, NJ
06-2004

Skills

  • Typing Speed
  • Clerical Support
  • Travel Coordination
  • Scheduling
  • Bookkeeping
  • File Management
  • Administrative Support
  • Office Management
  • Data Entry
  • Greeting and Seating Clients
  • Multitasking and prioritization
  • Performance Improvement
  • Multi-line telephone skills
  • Organization skills
  • Time Management
  • Scheduling appointments
  • Multi-Line Telephone Systems
  • Document Control
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations

Timeline

Client Service Representative

Reef Systems
03.2025 - 06.2025

Receptionist

Award Masters
08.2023 - 06.2024

Cashier

Navy Exchange
02.2020 - 03.2024

High School Diploma -

Riverside High School
Misty Conner