- Pilates
- Learning new cooking techniques and expanding my culinary skills
- Virtual Reality
- Culinary Professional
- Offering time and support to shelters for the homeless, women, and animals
- Volunteering
- Music
- Food Tourism
- Gardening
- Participating in local clean-up initiatives
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Engaging in food photography and sharing culinary creations on social media
- DIY and Home Improvement
- Yoga
- I enjoy cooking for friends and family gatherings
- Reading
- Interior Design
- Road Trips
Misty Dawn Hurd
Summerville,SC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate with strong organizational skills eager to secure high level management position. Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
7
7
Certification
Work History
Project Quality Control Manager
Palmetto Goodwill Services Naval Weapons Station
04.2023 - Current
- Company Overview: Palmetto Goodwill is a non-profit organization who provides work for our disabled community, while upholding successful contracts with the military
- Work for multiple government sites and contracts
- ServSafe Proctor, ServSafe and Alcohol Certified, HAACP Certified, OSHA 30 Certified, CPR and First Aid, Vector, 360 Training, DOL, DoD, CARF, Safety Inspector, Quality Control Manager, Auditor, Inspector, Training Manager
- Teach all ServSafe classes each month of the year, weekly safety training, monthly safety and quality meetings, embrACE Leadership, training modules
- Train all new hires for kitchen manager and kitchen staff both FOH and BOH. Train all new food service workers and team members
- Carry a department of DBIDS badge/Joint Base Charleston
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Facilitated proactive approach to quality control, preemptively identifying potential issues.
- Guided organization through several successful quality certification processes, showcasing commitment to excellence.
- Increased customer satisfaction with comprehensive quality assessment strategies.
- Fostered detailed-oriented environment, encouraging meticulous attention to quality at all stages.
- Implemented sustainable quality control practices, contributing to company's environmental responsibility goals.
- Streamlined defect identification processes, significantly reducing production errors.
- Improved product reliability, conducting thorough testing and analysis on each batch.
- Established and tracked quality department goals and objectives.
- Inspected products and worker progress throughout production.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Determined quality department standards, practices, and procedures.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Reported production malfunctions to managers and production supervisors.
- Used Vector to produce reports regarding daily production quality, nonconformance of products or processes and quality trends
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Established a system for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
- Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Reduced turnaround time for quality concerns by establishing efficient communication channels between departments.
- Enhanced supplier quality by conducting stringent audits and feedback sessions.
- Established comprehensive database for tracking and analyzing quality metrics over time.
- Led team of quality control specialists, fostering culture of continuous improvement.
- Conducted regular training sessions for staff to uphold and exceed quality standards.
- Developed and enforced strict quality control protocols to ensure adherence to industry standards.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
- Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
- Currently working on The ASQ Certified Food Safety and Quality Auditor Certification
- Championed best-practice adoption within the organization by staying abreast of industry trends and sharing insights with colleagues as appropriate.
- Streamlined communication within the team, resulting in increased efficiency and improved overall project outcomes.
- Reduced project errors by conducting thorough quality audits and providing actionable feedback to team members.
- Fostered strong relationships with clients through clear communication channels and timely resolution of any concerns or issues raised during projects'' lifecycle.
- Mitigated potential risks by proactively identifying areas of concern and developing targeted improvement strategies.
- Contributed to the continuous improvement of internal quality control systems by identifying gaps in existing processes and proposing innovative solutions for optimization.
- Oversaw the monitoring and evaluation of project progress, adjusting plans as needed to maintain alignment with strategic objectives.
- Implemented corrective actions promptly when deviations from established standards were identified, minimizing negative impacts on project outcomes.
- Provided ongoing training for team members on best practices in quality management, leading to enhanced skills and knowledge.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Assistant Project Manager
Palmetto Goodwill Services
04.2021 - Current
- Serve more than 65,000 meals per month on average, Manage 188 Employees, 3 shifts
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Consistently practice our culture and values
- Adhere to the specific contract guidelines (PWS) and (SOW)
- Handle all safety, weekly and monthly classes, including all incidents, accidents, workman’s comp
- Directly manage clients with multiple disabilities while providing a safe environment and a training space to provide them the experience to go out on their own when willing/capable
- Assist PM in overall management of contract and SOW, including acting PM multiple times a year
- Supervise and training assigned individuals in all phases of Food Service operations
- Schedule all personnel and work to ensure contract requirements are met
- Ensure the project maintains quality standards and ACE cultures
- Responsible for equipment and supplies, liaison to the military
- Represent Goodwill in meetings with Government personnel (COR)
- Maintain a safe and orderly work environment
- Manage the project in a cost effective and efficient manner, keeping within budget on all aspects of the project
- Work with multiple platforms, including Vector, Cleantelligent, Sage, ADP, Thermo-Works Cloud and our internal compliance forms/site, ASL, Palmetto Goodwill Academy, embrACE leadership
- Manage all certifications ensuring they are active CPR, First-Aid, ServSafe and Food Handling, Safety Drills
- Responsible for performance of safety drills (bomb threats, active shooter, hurricanes/Tornadoes, inclement weather and keeping the work site within OSHA and regulatory procedures)
- Responsible for performance reviews, training, hiring, letting go, interviewing and rewards such as ACE values, as well as creating an evaluation plan to control the opportunity for training
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Developed and maintained project documentation for reliable records.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Monitored and tracked project metrics and collected data to share with project members.
- Documented project progress to fulfill project requirements and establish traceability.
- Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
- Played an integral role in the development and implementation of project quality assurance measures, resulting in improved outcomes and greater client satisfaction.
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
- Partnered with project team members to identify and quickly address problems.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Identified and resolved risks to minimize project disruption.
- Improved client satisfaction with regular updates and proactive communication.
- Reduced project costs by identifying and implementing more efficient work processes.
- Increased project transparency, providing stakeholders with comprehensive progress reports.
- Conducted detailed project analyses to identify improvement opportunities and implement corrective actions.
- Enhanced team performance with targeted training sessions based on skill gaps identified.
- Cultivated strong relationships with clients and team members, promoting culture of open communication and trust.
- Achieved project objectives by effectively managing resources and schedules.
- Facilitated team meetings to ensure alignment on project goals and responsibilities.
- Identified project risks through thorough analysis, implementing strategies to mitigate potential impacts.
- Ensured project compliance with industry standards and regulations, mitigating potential legal issues.
- Streamlined project documentation, leading to improved team collaboration and efficiency.
- Developed comprehensive project reports, providing insights into progress, challenges, and achievements.
- Improved project delivery with adoption of agile methodologies, leading to more adaptive and responsive processes.
- Fostered positive team environment, addressing conflicts and encouraging collaboration.
- Led development of project plans, achieving milestones through strategic planning and organization.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Owner/General Manager
Beech Mountain Grille
01.2017 - 01.2021
- Ordered and controlled all Inventory, Food, Beer, Liquor, and Supplies
- Managed day-to-day business operations.
- Handled all accounts payable and accounts receivable, including budgets, cost, payroll, vendors, all expenses
- Created a safety log and HACCP Plan as well as an employee handbook
- Trained all staff in each position for the front of the house and the back of the house. Managers, Bartenders, Servers, Kitchen Manager (Executive Chef), Line cooks, Caterer service, Hostess, Dish washers, ETC.
- Created Daily Cocktail and Food Specials and Seasonal Menu (all my recipes, made from scratch)
- 99% of 100% Sanitation Score from the Health Department
- Handled all Hiring, Firing, Forms, Payroll, Procedures, as well as administrative and HR activities as well as Payroll
- Kept all paperwork, files for company and employees to ensure compliance/audits
- Handled all social media, including business website (4.8-5 stars on all social media) and reviews
- Catered Private events, Weddings, and Receptions (including pricing, selling, menu, and the actual event)
- Tourist Industry, very fast paced and high volume/Wedding Destination/Ski Resort
- Ran daily inventory and financial reports, Lightspeed POS, including setting the system up front and back end
- Operated all equipment both FOH/BOH, including cleaning and updating or repairing
- Handled all marketing, donations, and community events
- Helped the kitchen staff train, prep, clean, follow safety guidelines, including all temps for equipment and food
- Cooked on the line in high volume situations, filling in as needed
- Created signature cocktails and happy hours specials/happy hour menu/hosted bar events including renting our space for large private parties
- Created daily tasks and procedures as well as scheduling, and followed through to ensure completion and proper etiquette
- Completely overseen all construction projects the building received interior and exterior
- Carried a seasonal staff of 145 employees
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Improved team productivity by introducing innovative project management tools and techniques.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Expanded business into new markets, cond
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths. High-Volume tourist industry
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Project Manager
Contract Exteriors
06.2015 - 11.2017
- Company Overview: In charge of new construction homes overseeing the plans and building of multiple projects
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- In charge of new construction homes overseeing the plans and building of multiple projects
- Ordered all materials, including shingles, metal, siding, decking, shutters, louvers
- Managed all crews acting as the liaison between the builder, office, estimators, suppliers, and crews
- Completed all initial inspections, final walks with builders and homeowners, uploaded data to in-house software as well as pictures
- Ensured the safety of crews, while in field, hardhats, ladders being tied off, etc
- Made sure all sights were cleaned accordingly to satisfy homeowners, builders, and safety
- Counted and returned all material to complete the job and ensure cost of job was in line or under
- Hardie Certified, Roofing Certified in Asphalt shingles, as well as 5V and Standing Seam
- Oversaw all custom order requests and repairs
- Handled all blueprints and plans, to ensure the house was built correctly with all special features
- Worked with Estimators closely to keep the job in margin
- Uploaded, pictures, notes, schedules to Smartsheet’s, also used Plan Well project
- Coordinated all projects with crews, builders, and vendors
- Handled multiple Builder accounts such as DR Horton, Lennar, Saucy Burbank, KHOV, both new construction single family homes and multi building properties
- In charge of new construction homes overseeing the plans and building of multiple projects
Disaster Restoration Coordinator/Project Manager
ServiceMaster Of Charleston
01.2013 - 01.2015
- Company Overview: Emergency restoration company open 365 days a year 24 hours a day
- Website: [not provided]
- Directly managed 12 Service Technicians that specialize in Water/Fire Damages and Bio’s
- Coordinate schedules daily for technicians and project managers
- Review GPS daily and speak to technicians regarding geographical emergency services
- Input all insurance documents, working on multiple platforms
- Assisted with multi-line telephones, assisting customers in the emergency or explanation of services needed
- Hire and monitor all 3rd party vendors, including temps, moving companies as needed
- Controlled all inventory in Warehouse
- Work on call as we are an emergency restoration company open 365 days a year 24 hours a day
- Thrive in an extremely fast-paced and stressful environment
- Order new materials to replace damaged areas
- Appraised damages, wrote quotes on bids and followed through, submitted insurance claims
- Emergency restoration company open 365 days a year 24 hours a day
- Website: [not provided]
Technical Support Account Manager
CreateSpace (Amazon.com)
01.2011 - 01.2013
- Company Overview: Provided account support for enterprise accounts throughout the course of their projects
- Website: [not provided]
- Provide Account Support for Enterprise accounts throughout the course of their projects, including content delivery and setup as well as ongoing sales/distribution/payment
- Perform ad hoc problem solving and issue resolution (escalating as appropriate)
- Demonstrate timely, accurate and professional customer service
- Demonstrate knowledge and use of departmental resources, policies and procedures
- Use judgment and discretion to prioritize workload
- Perform against metrics (Service Level Agreement, Customer satisfaction)
- Use CreateSpace and internal software tools to perform daily work and solve problems for our customer base
- Lead projects that directly impact the customer, including process improvement initiatives
- Provided account support for enterprise accounts throughout the course of their projects
- Website: [not provided]
Senior Lead Client Support Analyst/Implementation Manager
Mortgage-Bot
01.2008 - 01.2011
- Company Overview: Real Estate Software Technology
- Liaison between software developers and clients, banks, mortgage companies, credit unions
- Provided technical support to enhance user experience and resolve client issues.
- Handled all new accounts for new customers, training onsite and in webinars, traveling 75% a year
- Improved client satisfaction by addressing concerns promptly and efficiently.
- Set up user rights configuring the system to work as needed for the client
- Held weekly meetings answering all questions and providing demos or assistance with LOS and POS
- Implementation and trouble support
- Completed all SOP including webinars, and power point presentations
- Traveled to multiple locations to assist with individual and corporate training - customizing the system to work for B2B
- Mandatory testing when new implementations were released as well as any bugs or updates
- Tested updates to make sure the systems were working in compliance
- Handled tickets that were submitted determining if it was a user error or actual bug
- Answered all calls and assisted customers in troubleshooting
- Analyzed support tickets to identify recurring issues and suggested improvements.
- Assisted in developing solutions for client system problems, increasing resolution speed.
- Coordinated with cross-functional teams to deliver seamless support and maintain client trust.
- Facilitated communication between clients and technical teams to ensure clarity and understanding.
- Collaborated with product teams to improve software features based on client feedback.
- Trained new team members to maintain high standards of client support.
- Documented client interactions to streamline support processes and reduce redundancy.
- Maintained up-to-date knowledge of product changes to provide accurate client assistance.
- Resolved complex technical issues for clients, ensuring minimal disruption to their operations.
- Assisted clients with software installations and system updates for optimal performance.
- Achieved faster resolution times by implementing streamlined support procedures.
- Utilized CRM tools to efficiently manage and track client interactions.
- Improved service quality by conducting regular client feedback surveys.
- Managed client accounts to ensure satisfaction and address any potential issues proactively.
- Provided support for new product launches, ensuring clients had a smooth transition.
- Identified opportunities for process improvements in client support operations.
- Streamlined support processes for increased efficiency and faster response times.
- Mentored junior colleagues with ongoing guidance on best practices in effective service delivery techniques.
- Created detailed documentation for common support issues, reducing the need for direct client assistance requests.
- Contributed to the creation of an online knowledge base, empowering clients to self-resolve common issues independently.
Education
Some College (No Degree) - Business
UNCC
Charlotte, NC06-1998
Skills
- Quality Control Management
- Project Management
- Building Management
- Independent Work
- Government Contracts Liaison
- SOP
- PWS
- Disability Services
- Training Facilitation
- Presentation Skills
- Leadership
- Multifaceted Role Management
- Multitasking
- Fast-Paced Environment Adaptability
- Integrity
- Dependability
Certification
- OSHA Certified
- American Society for Quality (ASQ).
- First Aid Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Food Safety Modernization Act Compliance Certificate – AIB International.
- Project Management Professional (PMP) - Project Management Institute.
Interests
Accomplishments
- Supervised teams of 188+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved quality and safety procedures
- Collaborated with team of 188+ in the development of Naval Weapons Contracts.
- Achieved promotions through effectively helping my team and company
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Project Quality Control Manager
Palmetto Goodwill Services Naval Weapons Station
04.2023 - Current
Assistant Project Manager
Palmetto Goodwill Services
04.2021 - Current
Owner/General Manager
Beech Mountain Grille
01.2017 - 01.2021
Project Manager
Contract Exteriors
06.2015 - 11.2017
Disaster Restoration Coordinator/Project Manager
ServiceMaster Of Charleston
01.2013 - 01.2015
Technical Support Account Manager
CreateSpace (Amazon.com)
01.2011 - 01.2013
Senior Lead Client Support Analyst/Implementation Manager
Mortgage-Bot
01.2008 - 01.2011
- OSHA Certified
- American Society for Quality (ASQ).
- First Aid Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Food Safety Modernization Act Compliance Certificate – AIB International.
- Project Management Professional (PMP) - Project Management Institute.
Some College (No Degree) - Business
UNCC
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