Misty Deleery
Cedar Hill,TX
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with 10 years in the industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Mail Sorter
DHL Supply Chain
02.2022 - 06.2023
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Evaluated mail trays to determine proper placement.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
- Used automated mail processing equipment to sort and collate mail.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Maintained clean and organized mail room to promote safety and efficiency.
Line Leader
MI Windows And Doors
01.2020 - 02.2022
- Assisted in training new employees and implementing procedural changes.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Monitored product quality to achieve superior quality reputation.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Provided and promoted solutions to eliminate reoccurring problems.
- Tracked material orders and deliveries in accordance with company procedures.
- Safely operated equipment to avoid accidents and mishaps.
- Supervised updating procedures for working documents such as shift reports and handovers.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Inspected finished products for quality and adherence to customer specifications.
- Adjusted machines to increase productivity for runs.
Machine Operator
Burris Windows
12.2018 - 01.2020
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Recognized and reported defective material and equipment to shift supervisor.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Trained and instructed coworkers in proper assembly techniques.
- Expertly assembled millwork products such as doors, windows, cabinets, and counters.
Shift Leader
Proctor & Gamble
09.2016 - 11.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
Assistant Manager
Sonic DriveIn
08.2010 - 02.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
Education
GED -
Tioga High School
Tioga, LA04.2012
Skills
- Strong Organization Skills
- Team Collaboration
- Federal Guideline Proficiency
- Postal Service and Product Expertise
- Workplace Safety
- Problem-Solving Skills
- Training Junior Team Members
- Reading Comprehension
- Issue Resolution
- Quality Standards
- Team Leadership
- Role Modeling
Timeline
Mail Sorter
DHL Supply Chain
02.2022 - 06.2023
Line Leader
MI Windows And Doors
01.2020 - 02.2022
Machine Operator
Burris Windows
12.2018 - 01.2020
Shift Leader
Proctor & Gamble
09.2016 - 11.2018
Assistant Manager
Sonic DriveIn
08.2010 - 02.2016
GED -
Tioga High School
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