Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Drake

Montgomery,TX

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Trip Director/Meetings & Events/DMC

Various Employers
Houston, TX
05.2015 - Current
  • Greater and Guide for meetings conferences and specialty events.
  • Registration-large meetings for 50-500 clients.
  • Directional assistance for large group.
  • Assembling packets for meetings.
  • Handling transportation logistics and updating management.
  • Assist in meeting logistics .
  • Responsible for logistics and managing offsite events.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment

Office Manager Sales/Marketing

Drake House Moving Company
Houston, TX
06.1992 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Responsible for all calls from 30-75 calls daily.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • All accounts payable and receivable.
  • Managed compliance to keep organization operating within legal and regulatory guidelines including licenses, certificates, bonds, and permits.
  • Prepared, managed, and executed contracts with customers.
  • Responsible for permits, creating plans, completing documents needed for building permits with the city and county.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Responsible for logistics for moves -materials, notify county and city, permits, route, workers, current licenses and registration, and escorts.
  • Responsible for sales and marketing.

Meetings Manager

McKesson-Contract & Employed
The Woodlands, TX
09.2011 - 05.2014
  • Successfully planned and executed approximately 10 - 15 meetings and events per year, ranging from 50 to 600 attendees.
  • Negotiated complex vendor contracts for hotel, transportation, entertainment, audio-visual and catering needs.
  • Produced meeting materials, name badges, binders and signage.
  • Planned and executed major aspects of meeting management.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed creative themes for events and created related activities to engage attendees.
  • Oversaw event registration process by collecting and tracking attendee information.

Claims Manager

Union Pacific Railroad
Spring, TX
09.2001 - 04.2005
  • Gathering Evidence and preservation for cases 20-70 cases yearly.
  • Negotiating cases-Personal Injury and Property Damage.
  • Settling Cases-Personal Injury and Property Damage.
  • Issuing Drafts-Personal Injury and Property Damage.
  • Assisting Claim Representatives in the field and retrieving needed documents/information.
  • Handling and negotiating collection cases.
  • Assisting attorneys with needed documentation.
  • Obtaining Downloads, Mechanical Inspections, Hotbox Detectors, Airbrakes test, setting up horn tagging, setting up and collecting evidence.
  • Keeping files completed and organized for auditing purposes.
  • Organizing monthly meetings and employee events.

Education

No Degree - Business/Psychology

Sam Houston State University
Huntsville, TX

No Degree - Business/Psychology

Grace Christian University
Grand Rapids, MI

High School Diploma -

Nimitz High School
HOUSTON, TX
05.1991

Skills

  • Project Management
  • Preparing Proposals and Estimates
  • Performance Improvement
  • Administration and Operations
  • Documentation
  • Billing and Invoicing
  • Business Administration
  • Excellent Multitasking Abilities
  • Accounts Payable and Receivable
  • Customer Relations
  • Scheduling
  • Event Coordination
  • Workflow Planning
  • Database Administration
  • Advanced Arrangements
  • Office Supplies and Inventory
  • Job Bidding
  • Meeting Coordination and Support
  • Calendar Management
  • Regulatory Compliance
  • Licensing Requirements
  • Client Correspondence
  • Organizational Skills
  • Microsoft Office

Certification

  • License - Leadbase Training Certificate
  • License - Loan Originator

Timeline

Trip Director/Meetings & Events/DMC

Various Employers
05.2015 - Current

Meetings Manager

McKesson-Contract & Employed
09.2011 - 05.2014

Claims Manager

Union Pacific Railroad
09.2001 - 04.2005

Office Manager Sales/Marketing

Drake House Moving Company
06.1992 - Current

No Degree - Business/Psychology

Sam Houston State University

No Degree - Business/Psychology

Grace Christian University

High School Diploma -

Nimitz High School

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Misty Drake