Misty Drake
Montgomery,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Trip Director/Meetings & Events/DMC
Various Employers
05.2015 - Current
- Greater and Guide for meetings conferences and specialty events.
- Registration-large meetings for 50-500 clients.
- Directional assistance for large group.
- Assembling packets for meetings.
- Handling transportation logistics and updating management.
- Assist in meeting logistics .
- Responsible for logistics and managing offsite events.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment
Office Manager Sales/Marketing
Drake House Moving Company
06.1992 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Responsible for all calls from 30-75 calls daily.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- All accounts payable and receivable.
- Managed compliance to keep organization operating within legal and regulatory guidelines including licenses, certificates, bonds, and permits.
- Prepared, managed, and executed contracts with customers.
- Responsible for permits, creating plans, completing documents needed for building permits with the city and county.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Responsible for logistics for moves -materials, notify county and city, permits, route, workers, current licenses and registration, and escorts.
- Responsible for sales and marketing.
Meetings Manager
McKesson-Contract & Employed
09.2011 - 05.2014
- Successfully planned and executed approximately 10 - 15 meetings and events per year, ranging from 50 to 600 attendees.
- Negotiated complex vendor contracts for hotel, transportation, entertainment, audio-visual and catering needs.
- Produced meeting materials, name badges, binders and signage.
- Planned and executed major aspects of meeting management.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed creative themes for events and created related activities to engage attendees.
- Oversaw event registration process by collecting and tracking attendee information.
Claims Manager
Union Pacific Railroad
09.2001 - 04.2005
- Gathering Evidence and preservation for cases 20-70 cases yearly.
- Negotiating cases-Personal Injury and Property Damage.
- Settling Cases-Personal Injury and Property Damage.
- Issuing Drafts-Personal Injury and Property Damage.
- Assisting Claim Representatives in the field and retrieving needed documents/information.
- Handling and negotiating collection cases.
- Assisting attorneys with needed documentation.
- Obtaining Downloads, Mechanical Inspections, Hotbox Detectors, Airbrakes test, setting up horn tagging, setting up and collecting evidence.
- Keeping files completed and organized for auditing purposes.
- Organizing monthly meetings and employee events.
Education
No Degree - Business/Psychology
Sam Houston State University
Huntsville, TXNo Degree - Business/Psychology
Grace Christian University
Grand Rapids, MIHigh School Diploma -
Nimitz High School
HOUSTON, TX05.1991
Skills
- Project Management
- Preparing Proposals and Estimates
- Performance Improvement
- Administration and Operations
- Documentation
- Billing and Invoicing
- Business Administration
- Excellent Multitasking Abilities
- Accounts Payable and Receivable
- Customer Relations
- Scheduling
- Event Coordination
- Workflow Planning
- Database Administration
- Advanced Arrangements
- Office Supplies and Inventory
- Job Bidding
- Meeting Coordination and Support
- Calendar Management
- Regulatory Compliance
- Licensing Requirements
- Client Correspondence
- Organizational Skills
- Microsoft Office
Certification
- License - Leadbase Training Certificate
- License - Loan Originator
Timeline
Trip Director/Meetings & Events/DMC
Various Employers
05.2015 - Current
Meetings Manager
McKesson-Contract & Employed
09.2011 - 05.2014
Claims Manager
Union Pacific Railroad
09.2001 - 04.2005
Office Manager Sales/Marketing
Drake House Moving Company
06.1992 - Current
No Degree - Business/Psychology
Sam Houston State University
No Degree - Business/Psychology
Grace Christian University
High School Diploma -
Nimitz High School