Misty Englet
Tucson,Arizona
Summary
Proven Room Attendant at Miraval Arizona Resort & Spa, excelling in sanitation practices and teamwork. Achieved significant reductions in guest complaints through meticulous attention to cleanliness and guest service. Recognized for exceptional detail orientation and efficient time management, contributing to enhanced guest experiences and operational efficiency.
Diligent housekeeping with solid foundation in maintaining cleanliness and guest/patient satisfaction. Known for consistently exceeding room preparation standards and effectively addressing guest/patient needs. Demonstrated expertise in time management and attention to detail.
Hardworking EVS/housekeeping bringing 3 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Overview
3
3
years of professional experience
Work History
Room Attendant
Miraval Arizona Resort & Spa
07.2023 - 08.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Replenished guest room water glasses, toiletries, and paper products.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
EVS Associate/Housekeeping Aide
Banner University Medical Center
06.2021 - 05.2023
- Assisted in emergency situations as required, demonstrating adaptability under pressure while prioritizing patient safety above all else.
- Enhanced patient satisfaction by maintaining a clean and safe environment in all areas of the facility.
- Facilitated smooth transitions between shifts by thoroughly documenting completed tasks and any outstanding issues requiring attention.
- Addressed potential hazards quickly, preventing incidents related to spills or cluttered walkways.
- Participated in continuous improvement initiatives aimed at increasing overall EVS department effectiveness and efficiency.
- Improved workspace organization with thorough cleaning and proper waste disposal practices.
- Collaborated with nursing staff to ensure timely room turnovers for new patients, optimizing bed availability.
- Reduced infection rates by diligently disinfecting surfaces, equipment, and high-touch areas.
- Supported efficient hospital operations by promptly responding to housekeeping requests and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained confidentiality of sensitive information regarding patient health status while interacting with medical personnel during cleaning processes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2018
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Safety awareness
- Time Management
- Stress Tolerance
- Linens and toiletries replacement
- Sanitation Practices
- Trash waste and removal
Timeline
Room Attendant
Miraval Arizona Resort & Spa
07.2023 - 08.2024
EVS Associate/Housekeeping Aide
Banner University Medical Center
06.2021 - 05.2023
High School Diploma -
Penn Foster Career School
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