Misty Farley
Fulton,MS
Summary
Personable and dedicated Office Administrator with extensive experience in a business related environment. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Office Manager
Cardinal Clinical Consulting, LLC
Tupelo, MS
02.2019 - Current
- Greet and check in patients, updating patient information in computer system.
- Verify insurance coverage for appointments and collect co-payments as required.
- Schedule patient appointments, verifying accuracy of appointment times with providers.
- Enter insurance, demographics and health history into patient database.
- Answer phone calls, respond to emails, route mail and coordinated courier services.
- Resolve patient inquiries in a timely manner while maintaining positive relationships with patients.
- Review reports for accuracy prior to signing off on behalf of the company.
- Manage office inventory and place new supply orders.
- Monitor payments due from patients and promptly contact patients with past due payments.
- Maintain impeccable office organization to support efficiency, professionalism and performance objectives.
- Assist with accounts receivable and accounts payable functions.
Medical Receptionist
Sanders Clinic For Women
Tupelo, MS
11.2017 - 11.2018
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Checked patients in and out for appointments and collected co-payments.
Administrative Assistant
Coca-Cola
Tupelo, MS
07.2014 - 11.2017
- Followed company security procedures for handling large sums of money.
- Daily Cashiering Processes, utilizing internal and external systems.
- Verified accuracy of customer invoices and route sheets.
- Processed and maintained confidential customer account information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Assisted with accounts receivable and accounts payable functions.
- Compiled daily, weekly, and monthly reports on route settlements and discrepancies.
- Responded to customer inquiries regarding billing statements or other payment matters.
Education
Certificate of Business And Office Systems Technology - Business Administration
Itawamba Community College
Fulton, MS05-2003
Skills
- Office Management
- Operations Management
- Billing
- Administrative Support
Accomplishments
- Member of Phi Theta Kappa Honor Society
- Dean's Honor Roll
Skills
- Uphold high standard of HIPPA law
- Proficient with medical terminology
- Proficient in EMR management
- Exceptional multitasking and organizational skills
- Ability to form positive employee/customer relationships
- Time Management skills
- Excellent people skills
- Self Management skills
- Attention to Detail
- Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook
References
- Joshua Fulwiler, Ph.D - Owner and Clinical Psychologist at Cardinal Clinical Consulting (228) 365-3291
- Anna Warren, LPC - Owner and counselor at TransFormative Counseling (662) 231-9935
- Stephanie Cantrell - Former colleague at Coca Cola (662) 260-8871
Timeline
Office Manager
Cardinal Clinical Consulting, LLC
02.2019 - Current
Medical Receptionist
Sanders Clinic For Women
11.2017 - 11.2018
Administrative Assistant
Coca-Cola
07.2014 - 11.2017
Certificate of Business And Office Systems Technology - Business Administration
Itawamba Community College
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