Summary
Overview
Work History
Education
Skills
Timeline
Generic

MISTY GALLEGOS

Liberal

Summary

Dynamic Sr. Administrative Assistant at Phillips 66 with expertise in project coordination and executive support. Proven ability to streamline operations and enhance efficiency through meticulous organization and strong interpersonal skills. Adept at managing confidential information and proficient in Microsoft Office, ensuring seamless office administration and support for diverse teams.

Overview

29
29
years of professional experience

Work History

Sr. Administrative Assistant

Phillips 66
01.2025 - Current
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Arranged business travel details for company employees per supervisor requirements.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Managed electronic records database and handled all file requests.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Administrative Assitant

K & K Oil
01.2014 - 10.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.

Waitress Supervisor

Cattleman's Cafe
01.1996 - 03.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Accounts Payable Clerk

USD 480 Liberal, KS
08.2003 - 09.2013
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Reduced processing errors, implemented double-check system for all outgoing payments.
  • Matched purchase orders with invoices and recorded necessary information.
  • Entered figures using 10-key calculator to compute data quickly.

Education

High School Diploma -

Liberal High School
Liberal, KS
05-2001

Skills

  • Proficient in Microsoft office
  • Executive support experience
  • Project coordination expertise
  • Expert time management
  • Expense reporting
  • Confidentiality and discretion
  • AP/AR proficiency
  • High-level multitasking
  • Executive support
  • Accounting skills
  • Excellent interpersonal skills
  • Spreadsheet development
  • Strong organizational skills
  • Detail-oriented approach
  • Office administration

Timeline

Sr. Administrative Assistant

Phillips 66
01.2025 - Current

Administrative Assitant

K & K Oil
01.2014 - 10.2024

Accounts Payable Clerk

USD 480 Liberal, KS
08.2003 - 09.2013

Waitress Supervisor

Cattleman's Cafe
01.1996 - 03.2020

High School Diploma -

Liberal High School

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