Misty Harlan, PHR, SHRM-CP
Murfreesboro,TN
Summary
- Knowledgeable in:
- Paycor Payroll Software
- ADP EZ Labor and HRB
- Peoplesoft Payroll Software
- Benefits Administration
- Harassment/EEO Compliance
- Employee Relations
- Microsoft Office
- Policy Design & Administration
- Risk Management
- FMLA
- OSHA Compliance
- Operations Management
Overview
18
18
years of professional experience
1
1
Certification
Work History
Admin
Webb Aesthetic Plastic Surgery
10.2021 - Current
- Facilitate the welcoming and registration of patients and appointments
- Collect and protect sensitive financial patient records and guide patients through the clinical process
- Collaborate with the surgeon, nurse and surgery coordinator to provide high quality care and advocate for patients
- Comply with all state and federal HIPAA laws.
Director of HR
Nationwide Express
01.2015 - 10.2015
- Provide guidance and direction to management on employee relations, compensation, benefits, training, EEO/ADA, diversity, employee development, performance management, policy interpretation, disability assistance and employee communications
- Process payroll in an efficient and timely matter
- Evaluate, administer and evaluate benefits policies to ensure that programs are current, competitive and in compliance with legal requirements
- Document and investigate grievances and consult legal counsel as needed
- Manage the company's workers' compensation program and work closely with the insurance adjuster
- Assist executive management in the annual review, preparation and administration of the organizations wage and salary program
- Help with the recruiting of truck drivers to ensure adequate staffing
- Facilitate employee onboarding
Manager of HR
Verus Healthcare
11.2012 - 01.2015
- Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements
- Process payroll in an efficient and timely matter
- Resolve payroll discrepancies quickly and successfully
- Provide customer service to employees regarding payroll inquiries and issues
- Research payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Maintain management guidelines by preparing, updating and recommending human resource policies and procedures
- Complete human resource operational requirements and stay current with changing laws by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
- Ensure planning, monitoring and appraisal of employee work results by training managers to coach and discipline employees
- Oversaw the initial growth of a small healthcare company and managed the process of an expanding by 50%
- Solely responsible for the company's entire HR department
- Train new hires and current employees on HR and compliance matters
- Initiated and managed a new wellness program to decrease medical insurance costs.
HR Generalist
Nissan Trading Corporation Americas
06.2011 - 06.2012
- Ensure adherence to company policies and procedures
- Accountable for HR databases (ADP EZ Labor and HRB) and recommend process improvements
- Administer benefit plans for medical, dental and vision as well as supplemental insurances and 401K
- Recruit and assist in selecting qualified candidates for open positions
- Process, verify and register documentation relating to new hires
- Prepare offer letters, termination documentation and employment verifications
- Investigate, analyze and resolve personnel issues and complaints
- Strong ability to coach and/or counsel employees
- Train associates on new policies, procedures and annual training requirements
- Develop and implement company and department policies
- Work with HR GM and COO to ensure that compensation structure is fairly and accurately administered
- Responsible for HR administration and performance management in multiple locations, including abroad
Account Manager On-site at Mercedes-Benz, USA
Randstad North America
01.2006 - 01.2011
- Liaison between Mercedes-Benz and our employees while matching the needs of both groups to provide unparalleled staffing solutions
- Recruit, qualify, interview and assess skills of our employees
- Conduct new employee orientations covering benefits, compensation, and policies
- Maintain payroll information by calculating, collecting, and entering data.
- Create payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
- Process timecards and payroll data for team of employees.
- Proactively market our employees' skills and abilities to create more opportunities with the client
- Oversee the operations and safety of the on-site facility
- Effectively manage up to 75 talent in a production and professional environment to ensure that clients' goals are met
- Responsible for employee development such as continuing education, safety training and overseeing the certification of new and tenured employees
- Manage accident/injury reports and investigations in accordance with state workmen's compensation laws
- Develop human resources solutions by collecting and analyzing information
- Improve client and employee performance by identifying and clarifying problems
- Conduct exit interviews and terminations
- Coach and counsel employees on performance issues
- Create and implement employee incentive programs to increase productivity and customer satisfaction
- Comply with federal, state and local legal requirements.
Education
Bachelor of Arts - Psychology
UNIVERSITY OF KENTUCKY
Lexington, KYSkills
- Timesheet Processing
- Executive Support
- Cross-Functional Collaboration
- New Hire/Termination Processing
- Data Imports
- Journal Entry Preparation
- Benefits Administration
Volunteer Experience
Murfreesboro Junior League, 2017, Present
Certification
PHR, SHRM-CP (Professional in Human Resources)
- 2009-Current
- Member of the Society for Human Resource Management (SHRM) and local Middle Tennessee Chapter
Timeline
Admin
Webb Aesthetic Plastic Surgery
10.2021 - Current
Director of HR
Nationwide Express
01.2015 - 10.2015
Manager of HR
Verus Healthcare
11.2012 - 01.2015
HR Generalist
Nissan Trading Corporation Americas
06.2011 - 06.2012
Account Manager On-site at Mercedes-Benz, USA
Randstad North America
01.2006 - 01.2011
Bachelor of Arts - Psychology
UNIVERSITY OF KENTUCKY
PHR, SHRM-CP (Professional in Human Resources)
- 2009-Current
- Member of the Society for Human Resource Management (SHRM) and local Middle Tennessee Chapter
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