Misty Hicks

• Operated Class A tractor-trailer trucks to transport goods over long distances.
• Verified load against shipping papers and inspected truck for defects prior to departure.
• Maintained logs of working hours, mileage travelled and fuel consumption.
• Managed cargo securement operations, including lashing and strapping loads in accordance with safety regulations.
• Ensured timely delivery of shipments by following prescribed routes and adhering to traffic laws.
• Performed pre-trip inspections on vehicles to ensure safe operating conditions.
• Reported vehicle malfunctions, accidents or violations to supervisors immediately.
• Communicated with dispatch personnel regarding pickup and delivery information and changes in schedules.
• Provided courteous service to customers during pickups and deliveries.
• Monitored road conditions and reported any hazardous areas or obstacles encountered on the route.
• Adhered to all applicable state and federal regulations governing the transportation industry.
• Assisted in maintaining inventory records for each shipment loaded and unloaded from trailer.
• Conducted daily post-trip inspections of vehicle systems and completed required paperwork accurately.
• Cleaned cab interior and exterior of assigned truck periodically.
• Filled out driver logbook according to DOT regulations.
• Utilized GPS navigation systems for route optimization.
• Attended company meetings related to safety policies and procedures.
• Participated in ongoing training sessions aimed at improving driving skills.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Hooked and unhooked trailers from tractor and converter dollies.
• Logged driving hours and fuel usage data on time to keep reports current.
• Loaded, balanced and secured product to safely transport goods.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Read and interpreted maps to determine vehicle routes.
• Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
• Completed transfers at hubs and final destinations to keep routes on schedule.
• Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
• Maintained safe driving habits to protect property and general public on roadways.
• Worked well with dispatchers to communicate route and schedule changes.
• Observed driving regulations and safety procedures, maintaining excellent safe driving record.
• Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

• Operated Class A tractor-trailer trucks to transport goods over long distances.
• Verified load against shipping papers and inspected truck for defects prior to departure.
• Maintained logs of working hours, mileage travelled and fuel consumption.
• Ensured timely delivery of shipments by following prescribed routes and adhering to traffic laws.
• Performed pre-trip inspections on vehicles to ensure safe operating conditions.
• Reported vehicle malfunctions, accidents or violations to supervisors immediately.
• Communicated with dispatch personnel regarding pickup and delivery information and changes in schedules.
• Monitored road conditions and reported any hazardous areas or obstacles encountered on the route.
• Adhered to all applicable state and federal regulations governing the transportation industry.
• Cleaned cab interior and exterior of assigned truck periodically.
• Utilized GPS navigation systems for route optimization.
• Attended company meetings related to safety policies and procedures.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Hooked and unhooked trailers from tractor and converter dollies.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Replenished inventory for hospital units such as ICU, Surgical, PPO, Outpatient Surgery, Medical, Labor & Delivery.

Replenished inventory on crash carts for all units.

Unloaded trucks

Picked daily supplies for units

• Monitored current accounts to promote strong working relationships and resolved issues before customer satisfaction could be affected.
• Communicated with repeat customers to build long-term relationships.
• Fielded customer feedback and complaints.
• Supported sales team members to drive growth and development.
• Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
• Sold NDT SUpplies and service line across Northeastern region.
• Enhanced sales volume through skilled support to both new and inactive customers.

• Assisted teachers with instruction and provided clerical support for diverse needs.
• Monitored students in class, hallways and cafeteria to enforce school rules.
• Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
• Distributed textbooks, workbooks, papers and pencils to students.
• Graded assignments and tests and documented results into filing systems.
• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
• Established positive relationships with students, parents, fellow teachers and school administrators.
• Helped students master learning concepts through one-on-one and small group tutoring.
• Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
• Handled clerical duties, managed classrooms and coordinated documents for teachers.
• Laminated teaching materials to increase durability under repeated use.
• Worked one-on-one with special needs students to help navigate through school challenges.
• Supervised children and participated with children in activities.

• Maintained safe, educational environment for students during learning and free play time.
• Communicated regularly with parents, teachers and administrators regarding student progress and needs.
• Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
• Protected confidential information related to staff and families.
• Created colorful and attractive displays for bulletin boards and hallways.
• Implemented lesson plans for students with varying learning styles.
• Created effective classroom environment by using strengths to share responsibilities and better serve students.
• Observed and tracked behaviors to assist with assessments.
• Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
• Encouraged students' personal development through tutorial work.
• Maintained records to measure student progress, achievement and attendance.
• Kept detailed student records, monitoring progress and growth to provide individual support.
• Facilitated classroom discussions to promote creative thinking about subject matter.

• Kept office records organized and supplies well-stocked for optimal team performance.
• Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
• Supported office clerical functions using word processing and other software, email and office machines.
• Complied with confidentiality regulations in handling customer information.
• Strictly adhered to confidentiality protocol regarding client information and documents.
• Supervised invoice creation and submission to enable prompt and efficient customer billing.
• Processed accounts payable and accounts receivable updates to maintain current financial records.
• Provided training and administrative resources for new employees regarding organizational procedures.
• Implemented office workflow improvements to streamline task delegation.
• Contacted customers regarding account updates and potential problems.
• Directed clients and guests to correct departments, rooms and staff members.