Summary
Overview
Work History
Education
Skills
Timeline
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Misty Holmes

Ranger,TX

Summary

Accomplished Project Manager with a proven track record at Driveline Retail Merchandising, excelling in project planning and development, and staff management. Demonstrated ability to enhance team collaboration, exceed revenue targets, and implement cost-saving measures. Skilled in fostering customer relations and mentoring teams, ensuring long-term organizational growth and high satisfaction levels.

Overview

11
11
years of professional experience

Work History

Project Manager

Driveline Retail Merchandising
12.2018 - 01.2025
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

Shift Leader

Maverick Travel Center
05.2017 - 08.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

General Manager

SUBWAY®Restaurants
06.2017 - 06.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Shift Leader

Loves Travel Stop
05.2014 - 06.2017
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.

Education

High School Diploma -

Irving High School
Irving, TX
05.1992

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • Customer Relations
  • Staff Management
  • Advanced problem solving
  • Budgeting and forecasting
  • Budget Control
  • Coaching and Mentoring
  • Inventory Control
  • Construction management

Timeline

Project Manager

Driveline Retail Merchandising
12.2018 - 01.2025

General Manager

SUBWAY®Restaurants
06.2017 - 06.2018

Shift Leader

Maverick Travel Center
05.2017 - 08.2018

Shift Leader

Loves Travel Stop
05.2014 - 06.2017

High School Diploma -

Irving High School

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Misty Holmes