Misty Houser
Pike Road
Summary
Licensed All Lines Insurance Adjuster with a strong foundation in customer service and problem resolution. Demonstrates meticulous recordkeeping and effective communication in challenging situations, leading to improved customer satisfaction. Proven team leader skilled in inventory management and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Floral Clerk
Albertsons
Broussard
10.2020 - 02.2022
- Assisted customers with inquiries, enhancing their shopping experience through tailored product recommendations.
- Resolved customer issues promptly, contributing to high levels of satisfaction and repeat business.
- Inspected products for quality, ensuring only the best items were available for customers.
- Maintain accurate transactions and inventory records.
- Demonstrated strong attention to detail and organizational skills.
Floral Department Manager
Albertsons
Georgetown
06.2018 - 05.2020
- Managed daily operations, ensuring accurate records and documentation for operational efficiency.
- Evaluated inventory quality, resolving discrepancies to uphold product standards.
- Led and trained team members, fostering compliance with company standards and enhancing team capabilities.
- Investigated and resolved customer concerns, ensuring positive outcomes.
- Developed strong communication and problem-solving skills through customer interactions.
- Manage multiple priorities and deadlines in a fast-paced environment.
- Maintain accurate reports and inventory controls.
Floral Merchandising Associate
Shaw's Star Market
West Bridgewater
08.2014 - 06.2017
- Managed inventory and merchandising, ensuring accurate records to support stock availability.
- Collaborated with management to enhance sales strategies and streamline operational processes.
- Trained new employees on company procedures and best practices to foster a knowledgeable team.
- Adapted quickly to changing priorities and customer needs.
- Consistently maintained organized and compliant work areas.
Education
High School Diploma -
Twin Cedars
Bussey, IA05-1990
Skills
- Customer Service & Conflict Resolution
- Detailed Recordkeeping
- Time Management
- Negotiation & Problem Solving
- Team Leadership
- Inventory Evaluation
- Report Writing
- Multitasking
- Computer Proficiency
Certification
Alabama All Lines Insurance Adjuster License
Timeline
Floral Clerk
Albertsons
10.2020 - 02.2022
Floral Department Manager
Albertsons
06.2018 - 05.2020
Floral Merchandising Associate
Shaw's Star Market
08.2014 - 06.2017
High School Diploma -
Twin Cedars