Misty Huihui

• Manage average of 50+ sales and lease deals per month.
• Maintain average PVR of 1900+ every month.
• Protect solid relationships with customers resulting in high scores for customer satisfaction surveys, repeat sales and referrals.
• Exercise exceptional relationship building, effective negotiation and communication skills.
• Cultivate strong working relationships with banks and loan representatives.

• Increased monthly unit sales by 27+% and $245,000+.
• Desked average of 50+ vehicle sales and leases per month.
• Facilitated consistent sales training for continued growth.
• Monitored used car inventory to maintain sustainability and ensure pricing is within market threshold.
• Supervised sales team of 20 people, stepping in to support employees and deliver smooth sales processes for clients.
• Managed all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

• Maintained strong business allegiance with 8 automotive dealerships including largest auto group in Hawaii.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Interviewed, trained, and mentored 25+ finance managers.
• Developed and maintained company average PVR of 1800+ per month throughout finance department.
• Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
• Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.

• Identified automotive dealers in need and developed strategy to provide lift in sales.
• Gathered and organized information to plan advertising campaigns.
• Provided presentation and product demonstrations to explain services offered.
• Prepared budgets and submitted estimates for campaign plan development.
• Prepared and negotiated advertising and sales agreements.
• Monitored and analyzed analytics to determine effectiveness of campaign.

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• Trained and mentored 10 new finance apprentices and finance managers.
• Oversaw 14 finance professionals who consistently produced average PVR of 1600+ per month.
• Researched clients' business challenges and goals to offer appropriate solutions.
• Documented business processes and analyze procedures to meet changing business needs.
• Submitted and implemented strategic plans for program improvements.
• Collaborated expansion and development initiatives in clients' reinsurance process.

• Managed average of 60+ vehicle sales and leases per month.
• Maintained inventory of over 300+ vehicles.
• Trained and mentored 14 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 60% and resulted in steady increase in referrals and repeat business.
• Liaised with sales, parts and service teams to develop solutions and accomplish shared objectives.
• Analyzed third-party data and investigate new growth opportunities.
• Developed and implemented campaigns for email, online advertising, newspaper and magazine advertising, direct mail, SEO, and SEM.

• Strong experience in multiple auto dealership functions including sales, management, finance, used car purchases and wholesales, and closing.
• Oversaw and monitored customers loan application and secured loan approval for all deals.
• Mentored and maintained department PVR average of 1700+ per month.
• Successfully gained solid relationship with indirect lending institutions.
• Streamlined productivity and workflow to exceed dealership goals.
• Maintained up-to-date knowledge of products and services changes.

• Sold average of 15-20 vehicles every month.
• Consistently received perfect customer satisfaction survey scores.
• Greeted customers in timely fashion while quickly determining need.
• Recommended vehicles to customers based on needs and preferences.
• Responded to customer questions and requests in prompt, efficient manner.
• Built relationships with customers to increase likelihood of repeat business.

• Responsible for all sales operations, sales management, recruiting, training, staff development, customer service, purchasing, merchandising and loss prevention for Kabana Inc retail division, Mati Jewelers (40 retail employees in 4 boutiques).
• Re-organized and implemented superior audit and inventory control process.
• Consistently exceeded monthly sales goals set for retail division.
• Worked closely with brand representatives (Breitling, TAG Heuer, Omega, TISSOT, Marco Bicego, Pandora, Hearts on Fire, etc) to train sales staff in product knowledge.
• Streamlined workforce, reduce overtime hours, increase productivity and profit.
• Maintained knowledge of current sales, promotions, policies regarding payment, exchanges and security practices.

• Managed average of 80 deals per month.
• Maintained average PVR of 1800+ every month.
• Developed solid relationships with customers resulting in high scores for customer satisfaction surveys, repeat sales and referrals.
• Exercised exceptional relationship building, effective negotiation and communication skills.
• Cultivated strong working relationships with banks and loan representatives.

• Consistently ranked in top 10% of 400 Finance Managers.
• Maintained average PVR of 1600+ per month.
• Managed average of 60+ deals per month.
• Administered sales of all finance and ancillary products to all customers.
• Consistently held CSI score within national averages.
• Strong skill set with funding auto loans for special finance customers.

• Consistently #1 or #2 in sales every month.
• Sold 24+ vehicles per month.
• Scored highest number of perfect SSI scores every month.
• Promoted to team leader in second month of employment.
• Provided excellent customer service which resulted in referrals and repeat sales.

• Successfully conducted international business in Brazil, Canada, India, Singapore, and the United Kingdom.
• Consistently generated $1M in annual organizational product sales.
• Effectively recruited and developed 150+ sales distributors.
• Concentrated on product knowledge training to increase sales and cultivate business expansion.
• Aggressively and consistently analyzed advertising strategies and ROI.
• Corporate trainer and keynote speaker for Herbalife International.

• Key member of new business development and acquisitions team.
• Opened 11 boutiques and 3 cafes across North America and Hawaii.
• Oversaw operations, distribution, and service to 13 boutiques and 2 cafes west of Texas.
• Successfully hired, trained, and developed managers for key operations, distribution, stock, and receiving divisions.
• Managed coordinating responsibilities of inventory control for west coast boutiques.
• Established strong vendor relationships with customs brokers and trucking companies.