Misty Hunt
Huntsville,AL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
28
28
years of professional experience
Work History
Accounts Manager
Available Plastics Inc.
06.1996 - Current
- Consulted with businesses to supply accurate product and service information.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Maintained over 600 client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to event marketing, sales and brand promotion.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Managed diverse portfolio of accounts, demonstrating adaptability across various industries and client needs.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Negotiated prices, terms of sales and service agreements.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Self-motivated, with strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Virgil I. Grissom High School
Huntsville, AL05.1994
Skills
- Database Management
- Customer Service
- Documentation And Reporting
- Month-end reporting
- Order Processing
- Invoice balancing
- Payment Collection
- Teamwork and Collaboration
- Account oversight
- Customer Relationships
- Coordinating paperwork
- Invoicing
- Event Planning
- Processing payments
- Sales Meetings and Orientations
- Inventory Auditing
Timeline
Accounts Manager
Available Plastics Inc.
06.1996 - Current
High School Diploma -
Virgil I. Grissom High School
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