Misty Irizarry

• Trusted partner and strategic advisor to the Chief Marketing Officer and direct reports consisting of 4 Vice Presidents and 300 associates.
• Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
• Advised senior management on organizational development and change management initiatives.
• Led and facilitated performance review and talent review processes.
• Collaborative partner to COE teams to deliver solutions on organizational design, organizational effectiveness, culture and change management, talent management, talent acquisition, diversity and inclusion, and employee relations.
• Drive the pay adjustment and promotion process and provide recommendations to leadership with data and insights.
• Led a successful organizational and people transformation initiative in the Marketing and Creative organization to align with JCP’s enterprise strategic imperatives to reinvigorate the brand.
• Led the workforce planning initiative to assess and align current and future needs to transform the enterprise operating model.
• Led change in a complex, matrixed organization, partnering closely with cross-functional stake holders and COE’s.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Coached managers on effective communication techniques, promoting greater transparency within the organization.
• Oversaw employee engagement surveys and action plans, addressing areas of concern proactively.
• Implemented diversity and inclusion programs, fostering a more inclusive workplace culture.
• Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
• Implemented succession planning initiatives to ensure continuity of leadership within the organization.

• Company Overview: Vizient is the nation's leading healthcare company.
• HR strategic partner to SVP leaders and supported over 500 employees locally and nationwide in the company's most significant growth areas: Operations, Quality, and Strategic Growth, in addition to Finance, Marketing, and various other areas.
• Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Engaged with a robust shared services center team to deliver solutions on organizational design, organizational effectiveness, culture and change management, talent management, talent acquisition, diversity and inclusion, and employee relations.
• Guided leaders through workforce planning and organizational design, providing insights and recommendations to drive growth.
• Led and facilitated performance review and talent review processes for designated client groups.
• Guided leaders through the pay adjustment and promotion process, providing recommendations with data and insights.
• Partnered with leaders to implement change initiatives with a focus on culture, leadership, and management transformation.
• Collaborated with talent acquisition and compensation partners, offering creative solutions to support top talent acquisition.
• Coached and counseled business leaders to develop leadership capability.

• Human Resources Business Partner and Account Manager for a $3M book of business consisting of over 30 clients with more than 1,400 workers nationwide.
• Clients consisted of multiple industries with varying workforce sizes.
• Partnered with business owners and C-suite executives to grow and mitigate risk using ADP TotalSource services.
• Maintained a client retention rate of over 90%.
• Advised business owners with HR solutions from ADP's suite of services to meet business needs and resolve workforce challenges.
• Served as each client's dedicated HR partner, guiding employee relations, performance management, and talent development.
• Partnered closely with sales reps to close deals, presenting ADP HR solutions and offerings to potential prospects.
• Collaborated with Shared Service Partners in benefits, payroll, compliance, training, and legal with client offerings.
• Worked closely with Shared Service Partners to resolve client issues and concerns as they arose.
• Prepared and presented Quarterly Business Reviews to clients to demonstrate the value of ADP services and offerings.
• Advised clients every Open Enrollment on plan design and employer contribution strategies to provide maximum savings.

• Company Overview: St Jude Medical specialized in cardiovascular medical devices and has since been acquired by Abbott, an industry-leading medical device company.
• Responsible for providing HR support to senior leaders for the neuromodulation division of over 500 sales employees nationwide.
• Partnered closely with Regional Sales Leaders to advise on HR solutions to drive productivity and support business goals.
• Coached and guided leaders through Performance Reviews, Talent Reviews, Goal Setting, and Talent Development initiatives.
• Served as the Team Lead and Mentor to junior HR Business Partners.
• Provided guidance to sales managers on progressive disciplinary processes and effective action planning.
• Partnered closely with Talent Acquisition during the recruitment process and served as a key partner in the selection process.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities.
• Partnered closely with legal in escalated associate relations and terminations.
• Successfully managed the company's I-9 audit process and implemented changes to save over $200K in potential fines.
• Received an Excellence Award for improving the Human Resources department's overall team engagement.

HR Manager, Jan 2010 - Nov 2011

• Provided multi-state guidance and HR support to HR and Store managers in all 42 full line stores with over 1,700 employees.
• Served as centralized corporate contact for HR and Store Managers to drive the process for HR events such as performance reviews, succession planning, and talent development.
• Partnered with senior leadership in the stores to resolve escalated employee relations issues.
• Nominated for NM Best Award, Neiman Marcus's most prestigious award for delivering stellar customer service.
• Successfully served as the lead to execute and train on the company's new succession planning tool to all stores nationwide.

Assistant HR Manager, July 2006 - Jan 2010

• HR partner to 400 associates in the Online Merchandising, Marketing, and Creative organizations.
• Managed the Internship Program: Created the rotation schedule and program agenda and partnered with buyers throughout the interviewing process to select the best talent.
• Managed the recruiting process for all openings: Conducted intake meetings with hiring managers, prescreened candidates, and guided managers regarding compensation to ensure a competitive and fair offer process.
• Onboarded new employees and facilitated new hire orientation, including leading a warehouse facility tour.
• Guided and coached managers and associates regarding HR policies and procedures in recruiting, onboarding, performance management, associate relations, compensation, and benefits.
• Presented to managers on writing and delivering performance reviews, behavioral interviewing, retention strategies, etc.
• Managed the offboarding process with exit interviews, analyzed turnover trends, and provided recommendations to managers to improve employee engagement and retention.