Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Misty Jarnagin

Steens ,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Food Preparation Worker

Bob Roberts Bbq
02.2014 - Current
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Organized and re-stocked various stations and self-service items.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties.
  • Monitored and maintained required food temperatures for safety.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen every shift.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Executed tasks within time and budget constraints.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Maintained drive and determination to obtain personal and team objectives and goals.
  • Handled catering scheduling, ordered food and planned events.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw catering orders to verify accuracy and completeness.
  • Distributed food to waiters and waitresses to serve to customers.
  • Learned duties for various positions and provided backup at key times.
  • Processed and verified invoices to secure accuracy of billing information.

Food Service Worker

PJs BBQ
07.2009 - 02.2014
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Used excellent communication skills to delegate tasks and achieve successful event outcomes.
  • Designed and implemented comprehensive organizational strategies to maximize productivity.
  • Created and maintained detailed event plans and budgets to comply with timelines and control costs.
  • Scheduled and organized catering, transportation and staffing to manage event logistics.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in team meetings and staff training sessions.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Oversaw catering orders to verify accuracy and completeness.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Event Lead Organizer

Jump N G’s
08.2006 - 07.2009
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Consulted with customers to determine objectives and requirements for events.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Followed up with appropriate parties to obtain prompt payments.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Maintained high level of customer service through friendly and polite demeanor.
  • Answered incoming calls, greeted callers, provided information and transferring calls to appropriate parties.
  • Relayed and transcribed written and verbal messages to personnel.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Processed customer payments for timely, accurate order fulfillment.
  • Maintained accurate records of calls placed and received.
  • Reviewed new promotions and monitored price changes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

South Lamar High School
Millport, AL
05.2006

Skills

  • Supplies Delivery
  • Billing and Payment Processing
  • Service Quality
  • Cash Register Operations
  • Goal Establishment
  • Customer Engagement
  • Guest Relations
  • Credit Card Transaction Processing

References

Elisabeth Wright of Columbus MS-

(662) 889-0414

Melody Taylor of Columbus MS-

(662) 352-9326

Sandra Foster of Columbus MS-

(662) 425- 4833

Timeline

Food Preparation Worker

Bob Roberts Bbq
02.2014 - Current

Food Service Worker

PJs BBQ
07.2009 - 02.2014

Event Lead Organizer

Jump N G’s
08.2006 - 07.2009

High School Diploma -

South Lamar High School

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Misty Jarnagin