Misty Johnson

• Consistently exceeded monthly sales targets through effective prospecting, negotiation, and closing techniques
• Conducted thorough product demonstrations highlighting key features and benefits to potential buyers
• Negotiated pricing agreements with customers while maximizing profit margins for the dealership
• Utilized CRM software to track leads, manage customer interactions, and streamline the sales process
• Stayed up-to-date on industry trends, new vehicle models, and competitor offerings to provide accurate information to customers
• Participated in regular training sessions to enhance product knowledge and improve selling techniques
• Assisted customers in selecting the right vehicle based on their needs, preferences, and budget constraints
• Followed up with prospective customers via phone calls or emails to answer questions or address concerns they may have had after initial contact

• Promote group events and banquets in a family friendly fun environment
• Sell packages and add-ons to events
• Plan the event with clients to fit their needs and wants for their occasion
• Types of events included high school reunions, holiday parties, school field trips, team bonding and more
• Managed onsite operations during events to ensure smooth execution of all planned activities
• Provided exceptional customer service by promptly addressing client inquiries, concerns, and requests throughout the entire event planning process
• Developed and implemented effective sales strategies to drive revenue growth in the group sales department
• Established strong relationships with key accounts, negotiating contracts and securing repeat business for the company
• Led weekly sales meetings to review progress towards goals, share best practices, and motivate team members towards achieving targets

• Manage inbound calls and emails with superior customer service while providing information on all products manufactured by Empire
• Developing strong relationships with distributors and sales representatives
• Maintaining and updating production dates
• Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information on features, pricing, and availability
• Maintained detailed records of all customer interactions using CRM software, ensuring accurate documentation for future reference
• Effectively handled irate or upset customers by remaining calm under pressure and actively listening to their concerns before offering appropriate solutions

• Process personal and title loans, collections, marketing and scheduling
• Met goals continually in collections and in sales
• Managed daily operations, including scheduling, inventory management, and customer service
• Collaborated with cross-functional teams to develop and execute marketing campaigns

• Owned and operated successfully with high profit margins
• Created and a partnership with Wizard World Comic Con and Walker Stalker Con traveling with a portable high powered airsoft zombie shooting range
• Marketing to be a highlighted attraction at any all events
• Kept track of accounting and maintained books

• Medical Sales Executive for a four state region
• Met with perspective medical offices or physician to promote business and products to make patients life easier, healthier and with cost efficient products
• Continually met and exceeded sales goals
• Created persuasive sales presentations that effectively communicated product features, benefits, and value proposition
• Built rapport with prospects through consultative selling techniques

Streamlined administrative processes by handling spreadsheets, scheduling and other essential tasks.

Multiple line call system answering customer and service calls while also assisting with data entry.

Scheduling, billing, filing and marketing

Managed Golf Pro Shop that included all golf and retail operations. Scheduling, stocking, inventory, among other management responsibilities. Provide a welcoming and responsive environment to all guests in the golf shop, answer phones, reserve

tee times, collect cart/greens fees and assist with retail merchandise sales.

• Assisted with event coordination, including tournament setup and logistics for smooth operations.
• Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
• Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
• Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.

Assisted the golf course General Manager with retail golf operations, tournaments, league management

and member relations. As well with the hiring, training, and supervision of all golf shop staff.