Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Jones

Summary

Accomplished Office Administrator with a proven track record at NJR Group, Inc, excelling in time management and administrative support. Demonstrated ability to enhance office operations and employee satisfaction through effective database entry and personal care tasks. Skilled in streamlining processes, significantly improving efficiency while maintaining high-quality standards in client care and administrative duties. Personable Office Administrator with 14 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

12
12
years of professional experience

Work History

Office Administrator

NJR Group, Inc
2021.06 - Current
    • Interacted with customers by phone, email, or in-person to provide information.
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Maintained electronic and paper filing systems for easy retrieval of information.
    • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
    • Entered payroll for over 100 employees
    • Handled insurance paperwork for employees
    • Completed Human Resource Duties

Caregiver

Home Instead
2012.04 - 2014.09
    • Assisted clients with activities of daily living, promoting independence and quality of life.
    • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
    • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
    • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
    • Assisted giving medication
    • Ran errands for clients

Education

Bachelor of Arts - Social Work

UNC Charlotte
Charlotte, NC
05.2026

Associate of Arts - Criminal Justice

Stanly Community College
Albemarle, NC
05.2008

Skills

    • Time Management
    • Office Administration
    • Administrative Support
      • Database entry
      • Personal care tasks

Timeline

Office Administrator

NJR Group, Inc
2021.06 - Current

Caregiver

Home Instead
2012.04 - 2014.09

Bachelor of Arts - Social Work

UNC Charlotte

Associate of Arts - Criminal Justice

Stanly Community College
Misty Jones