Misty Keen
Corydon
Summary
Dynamic and dedicated professional with deep cleaning expertise honed at Jantize Louisville. Recognized for exceeding client satisfaction through proactive problem-solving and meticulous restroom maintenance. Strong collaborator with a commitment to maintaining high standards and a positive environment, ensuring exceptional service and cleanliness in every task.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
Work History
Commercial Janitorial Cleaner
Jantize Louisville
04.2024 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
Line Cook
McDonald's
11.2019 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Receptionist
Corydon Animal Clinic
11.2017 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Ward Clerk/CNA
Harrison County Hospital
09.2016 - 11.2019
- Organized paperwork for doctors, nurses, and patients.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented latest information in computer system and printed paperwork.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Stored and retrieved permanent records on daily basis.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Associate of Science - Nursing
ITT Technical Institute
Louisville, KYHigh School Diploma -
Corydon Central High School
Corydon, IN06-2002
Skills
- Deep cleaning expertise
- Odor control
- Dusting surfaces
- Waste disposal
- Restroom maintenance
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
Timeline
Commercial Janitorial Cleaner
Jantize Louisville
04.2024 - Current
Line Cook
McDonald's
11.2019 - 03.2020
Receptionist
Corydon Animal Clinic
11.2017 - 11.2019
Ward Clerk/CNA
Harrison County Hospital
09.2016 - 11.2019
Associate of Science - Nursing
ITT Technical Institute
High School Diploma -
Corydon Central High School
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