Summary
Overview
Work History
Education
Skills
Timeline
Certification
Bartender
Misty Key

Misty Key

Bar Manager
Birmingham,AL

Summary

Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities, consistently delivering reliable and adaptable performance. A swift learner with a proven capacity to effectively implement new skills, dedicated to leveraging strengths to drive team success and contribute to organizational growth. Eager to embrace a full-time role that presents professional challenges while utilizing strong interpersonal skills and expertise in effective time management and strategic problem-solving. Committed to fostering a collaborative environment that enhances productivity and drives results.

Overview

11
11
years of professional experience
5
5

Certificates

Work History

Bar Manager

Club South
03.2024 - Current
  • Executed cash register reconciliation and produced closing cashier documentation.
  • Elevated service quality by training team members, managing operations, and addressing concerns.
  • Ensured adherence to state laws for serving alcoholic beverages.
  • Increased bar revenue by introducing innovative promotional concepts and events.
  • Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
  • Resolved customer issues through prompt and efficient solutions.

Senior Event Manager

Greenawalt Hospitality
06.2022 - Current
  • Developed strategic partnerships with key stakeholders, paving the way for ongoing collaborations.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
  • Directed logistics for events spanning multiple days, ensuring seamless accommodations, transportation, and scheduling.
  • Elevated event staff skills through comprehensive training initiatives.
  • Created comprehensive event reports capturing all key details.

Brand Ambassador

AmPro
06.2022 - Current
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Built long-term professional relationships by networking at various industry conferences, workshops, and events.
  • Delivered insights on consumer reactions and preferences based on direct product promotion experience.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Cultivated positive brand image to boost consumer interest.

Bar Manager

The Brown Derby
07.2014 - 03.2021
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Lead Bartender

The Crestwood Tavern
08.2016 - 11.2021
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Education

Bachelor of Science - Marketing Management And Research

Purdue Global
West Lafayette, IN

Skills

  • Customer service
  • Time management
  • Staff training and development
  • Documentation and reporting
  • Marketing
  • Brand management
  • Coaching and mentoring
  • Inventory management
  • Partnership development
  • Regulatory compliance
  • Conflict resolution
  • Managing operations and efficiency

Timeline

Bar Manager

Club South
03.2024 - Current

Senior Event Manager

Greenawalt Hospitality
06.2022 - Current

Brand Ambassador

AmPro
06.2022 - Current

Lead Bartender

The Crestwood Tavern
08.2016 - 11.2021

Bar Manager

The Brown Derby
07.2014 - 03.2021

Bachelor of Science - Marketing Management And Research

Purdue Global

Certification

  • Tips Certified
  • ServSafe Certified
  • Jefferson County Food Handlers Certification Certified
  • Washington State Class12 MAST Permit
  • Marijuana Handlers Training Permit

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