Compassionate caregiver with extensive experience at Consumer Direct Care Network, adept at enhancing patient comfort and independence. Proven problem-solver with strong time management skills, delivering emotional support and maintaining HIPAA compliance. Recognized for building meaningful relationships and providing attentive care, ensuring clients' well-being and satisfaction.
Overview
27
27
years of professional experience
Work History
Caregiver
Consumer Direct Care Network
06.2022 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with daily living activities, running errands, and household chores.
Shift Manager
Hardee's
03.2011 - 07.2017
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoted a positive work environment through open communication and constructive feedback.
Supervised employees and oversaw quality compliance with company standards for food and services.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Tracked receipts, employee hours, and inventory movements.
Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Supervised ongoing daily production phases.
Implemented policies and standard operating procedures for continuous improvement.
Pizza Delivery Driver
Dominos Pizza
05.2012 - 06.2013
Improved customer satisfaction by consistently delivering orders on time and with accuracy.
Verified orders prior to completing deliveries to avoid customer complaints.
Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Processed payments by accepting cash, checks and credit and debit card payments.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Temp Worker
Advanced Employment
02.2010 - 03.2011
Whatever job that the employment office had open I took.
Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Checked raw materials and completed work for defects affecting product quality.
Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
Restocked raw materials at stations along Type line.
Water Race Traveling Entertainment
Traveling Entertanment
02.1998 - 11.2001
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Human Resources Coordinator at Home Health Care, Health Services, Consumer Direct Care Network of Washington StateHuman Resources Coordinator at Home Health Care, Health Services, Consumer Direct Care Network of Washington State