Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kings Daughters Hospital
Ashland, KY
08.2024 - Current
Assisted in training new employees on pharmacy procedures.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Restocked shelves with new supplies of medications as needed.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Verified prescriptions and drug labels, documents and packages.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Dialysis Technician
Fresenius Medical Center
Ashland, KY
11.2005 - 01.2022
Participated in continuing education activities related to dialysis therapy.
Administered medications as prescribed by physician while monitoring patient's vital signs.
Monitored patient responses to treatments and changed settings accordingly.
Responded promptly and appropriately to emergency situations involving patients receiving dialysis services.
Collaborated with interdisciplinary team members regarding assessment, planning, intervention, evaluation, documentation, and discharge planning processes associated with each patient's care plan.
Assisted with the training of new staff members on proper operation of dialysis equipment.
Maintained a safe environment for staff, visitors, and patients at all times.
Compiled reports summarizing data related to quality assurance initiatives within the department.
Conducted routine maintenance checks on all machines used in dialysis treatment.
Provided emotional support and encouragement for patients undergoing dialysis treatments.
Maintained accurate records of all treatments given to each patient.
Performed dialysis treatments on patients according to physician orders and nursing assessments.
Ensured appropriate functioning of equipment prior to use in order to ensure safety of patient.
Utilized critical thinking skills when problem solving complex issues associated with delivery of high quality care during the course of treatment sessions.
Provided education and support for patients regarding their dialysis treatment plan.
Reported any equipment malfunctions immediately to supervisor or biomedical engineer for repair and replacement.
Assisted with collection of laboratory specimens from patients being treated with dialysis therapies.
Assessed patient condition before, during, and after treatment and reported any changes to the Charge Nurse or Physician.
Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
Transported patients from rooms and prepared for treatments.
Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
Initiated dialysis treatment according to prescribed orders.
Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
Documented all patient information accurately in their medical records.
Communicated effectively with patients, families, and healthcare professionals to enhance patient care.
Calculated and adjusted dialysis machine settings based on patient prescriptions.
Ensured strict adherence to safety protocols and infection control measures.
Maintained a clean and organized work environment in compliance with healthcare regulations.
Discontinued dialysis treatment according to established procedures.
Monitored patient reactions and machine operation during dialysis treatment.
Participated in continuous education to stay updated on dialysis technology advancements.
Conducted pre- and post-treatment assessments of patients, including vital sign monitoring.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Recorded observations and baseline measurements to maintain accurate medical records.
Cleaned medical equipment or facilities.
Education
High School Diploma -
Sheldon Clark High School
Inez, KY
05-1993
Some College (No Degree) - General Studies
Morehead State University
Morehead, KY
Some College (No Degree) - Certified Pharmacy Technician
Ashland Community And Technical College
Ashland, KY
Skills
HIPAA
Alarm response
Patient Education
Records Management
Specimen handling
Vital statistics
Emergency Response
Patient Health Education
Infection control standards
Safety Monitoring
Disposing of biohazardous waste
Condition Assessment
Patient Relations
Medication Administration
Equipment Maintenance
Patient Care
Maintaining dialysis equipment
Hemodialysis treatment
Patient Observation
Direct Patient Care
Team Collaboration
Compliance with regulatory guidelines
Treatment Documentation
Aseptic Techniques
Prescription Management
Drug security
Problem-solving skills
FDA compliance
Proper labeling procedures
Point of sale systems proficiency
Pharmacy operations
Medication Dispensing
Workflow Optimization
Insurance Billing
HIPAA Regulations
Quality assurance and control
Sterile technique
Prescription Verification
Insurance Verification
Patient paperwork
Regulatory Compliance
Filling Prescriptions
Certification
Certified Pharmacy Tech
Certified Dialysis Tech
AHA CPR certified
BSL certified
References
References available upon request.
Timeline
Pharmacy Technician
Kings Daughters Hospital
08.2024 - Current
Dialysis Technician
Fresenius Medical Center
11.2005 - 01.2022
High School Diploma -
Sheldon Clark High School
Some College (No Degree) - General Studies
Morehead State University
Some College (No Degree) - Certified Pharmacy Technician