Misty Luster
Jacksonville,AL
Summary
With a personable and upbeat demeanor, strong interpersonal skills, and a positive attitude, I consistently deliver exceptional service in customer interactions. My efficiency in inventory management and multitasking ensures seamless operations. Currently pursuing a Bachelor's degree in Psychology to deepen my understanding of human behavior and enhance my ability to provide personalized experiences for clients.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
Work History
Catering Assistant
Sodexo-Jacksonville State University
08.2024 - Current
- Provided exceptional customer service during events, addressing client concerns and ensuring satisfaction
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Assisted in the loading/unloading of catering vehicles for transportation to event locations
- Managed multiple tasks simultaneously during busy periods without compromising quality or efficiency
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
Small Business Owner
Lotus Mountain Naturals
06.2017 - 12.2024
- Maintained high levels of customer satisfaction by promptly addressing inquiries, concerns, and complaints
- Implemented cost-saving measures without compromising product quality or customer satisfaction
- Ensured compliance with legal requirements such as licensing regulations, health codes, and labor laws
- Create and produce bath and body products with high standards of ingredients
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Retail Sales Associate
Buff City Soap
02.2021 - 03.2022
- Maintained cleanliness and organization of assigned areas within the store
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
- Demonstrated proficiency in operating point-of-sale systems for efficient checkout process
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Psychology
Jacksonville State University
Jacksonville, AL 8 2024 - Current
Skills
Customer Service
Organizational skills
Interpersonal relations
Teamwork and collaboration
POS system operation
Positive and professional
Timeline
Catering Assistant
Sodexo-Jacksonville State University
08.2024 - Current
Retail Sales Associate
Buff City Soap
02.2021 - 03.2022
Small Business Owner
Lotus Mountain Naturals
06.2017 - 12.2024
Bachelor of Science - Psychology
Jacksonville State University
8 2024 - Current
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