Managed complex calendars, scheduling meetings, and coordinating travel arrangements.
Streamlined communication between executive leadership and internal teams, enhancing information flow.
Developed and maintained filing systems to ensure efficient document retrieval and organization.
Assisted in preparing reports and presentations, ensuring accuracy and timely delivery.
Planned and executed promotions and special events in close collaboration with management.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Maintained extensive calendar of events and attended necessary event meetings and conference calls.
Accomplished project deadlines by assisting with task completion whenever required.
Monitored food preparation, production, and plating for quality control.
Implemented inventory management practices, reducing waste and improving cost efficiency.
Served consistent portions following recipes and control standards.
Provided beautiful landscaping and flower arranging skills, resulting in employer satisfaction.
Server
Jonesy’s restaurant
Connersville, IN
02.2022 - 05.2025
Delivered exceptional customer service by promptly addressing guest inquiries and requests.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
Learned menu items thoroughly to provide accurate recommendations and answer questions effectively.
Store Manager
Reinventions boutique and decor
313 west 30th Street Connersville, IN 47331
04.2021 - 01.2025
Oversaw daily store operations, ensuring optimal inventory management and customer service excellence.
Trained and mentored team members on product knowledge and sales techniques, enhancing overall performance.
Developed and implemented strategies to improve store layout, increasing foot traffic and customer engagement.
Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue potential.
Designed window displays to attract the public eye and guarantee high numbers in sales and customer clientele.
Responsible for employee scheduling, daily bank deposits and drops, and weekly staff meetings.
Collaborated with vendors to negotiate favorable terms, optimizing supply chain efficiency and cost management.
Led inventory audits, ensuring accuracy in stock levels and reducing shrinkage through effective loss prevention measures.
Enhanced customer loyalty programs, driving repeat business through targeted promotions and personalized service initiatives.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Completed point of sale opening and closing procedures.
Approved regular payroll submissions for employees.
General Manager
Subway
511 west 3rd Street
08.2020 - 02.2023
Led operational strategies to enhance efficiency and productivity across multiple departments.
Developed and implemented performance metrics to monitor team progress and improve service delivery.
Oversaw budget management, ensuring adherence to financial guidelines while optimizing resource allocation.
Mentored and trained managers to foster leadership skills and enhance team dynamics.
Completed weekly schedules, inventory, and truck order. Oversaw daily staff behavior and compliance and store functions, maintain an effective work environment , and implemented teamwork.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Education
G.E.D - Life Sciences
Centerville Senior High School
School St Centerville, IN
Aug.1992 - Jun.1996
Associate - Developmental Psychology
IUEast University
Chester Blvd. Richmond,IN
08.1999 - 05.2001
Skills
Time management
Multitasking and organization
Customer service
Strong work ethic
Strong communication skills
Strong problem solver
Attention to detail
Detail-oriented mindset
Valid Driver's license
Commitment to quality and service
Administrative support
Professional and mature
Schedule management
Complex Problem-solving
Scheduling
Microsoft office proficiency
Client satisfaction
Organizing and preparing meetings
Event planning
Client relations
Food service background
Vendor relationship management
Housekeeping
Training staff
Shipping and receiving packages
Childcare experience
Transporting clients
Staff motivator
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Administrative Assistant, Catering Coordinator at Portillos Restaurant GroupAdministrative Assistant, Catering Coordinator at Portillos Restaurant Group