Misty Mason

Continuously checking the real estate market for changes and maintaining a knowledge of the local market

Coordinating each step of the real estate process from beginning to end while professionally communicating with each party involved in each transaction

Following up with future clients and past clients to assist with any additional needs, maintaining a positive relationship with clients and sphere of influence

Marketing homes for sale using various social platforms to increase exposure of each property

Working with a team of real estate agents to help with transactions and training newer agents that have questions about different processes

Manage schedules, monthly audits of vault and teller drawers

Leadership and problem solving skills in a fast-paced environment

Deescalate and resolve issues in a professional manner

Encourage and utilize team ideas to improve efficiency and client experience

Cross-sell and promote Solvay Bank products based on each client's individual needs

Establish new client relationships, maintain existing client relationships

Follow policies and procedures, understand changing policies and reiterate to staff in a timely manner

Conduct interviews, assist with onboarding and training