Summary
Overview
Work History
Education
Skills
Timeline
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Misty McCoy

Ritzville

Summary

Dynamic Certified Medical/Dental Assistant with a proven track record at River City Dental, enhancing operational efficiency and patient care. Skilled in chairside assistance and inventory management, coupled with exceptional problem-solving abilities. Demonstrated success in improving clinic workflows and patient satisfaction, showcasing a blend of technical proficiency and compassionate service.

Overview

14
14
years of professional experience

Work History

Certified Medical/Dental Assistant

River City Dental
06.2023 - 05.2024
  • Assisted in preparing patients for dental procedures to ensure smooth operation of clinics.
  • Maintained cleanliness and organization of dental instruments, ensuring a sterile environment.
  • Improved patient comfort by explaining procedures clearly and addressing concerns.
  • Sterilized dental equipment, adhering to safety protocols for best hygiene practices.
  • Provided support during dental surgeries, enhancing operational efficiency.
  • Prepared treatment rooms in advance to minimize patient downtime.
  • Enhanced clinic's operational workflow by managing inventory of dental supplies.

Server

Buckets Sports Grill
03.2022 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Certified Medical Assistant

PROC
01.2020 - 04.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Intensive Needs Aide

Lower Kuskokwim School District
03.2019 - 05.2019
  • Increased student independence by teaching self-advocacy skills, empowering them to take ownership of their educational journey.
  • Monitored student behavior and implemented appropriate strategies to maintain a safe and orderly classroom environment.
  • Assisted in collecting data on student performance, allowing educators to make informed decisions about instructional strategies and interventions.
  • Enhanced communication with parents and guardians by providing regular progress updates and addressing concerns promptly.

Administrative Assistant

Cabrini Hospital
02.2010 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Offered daily tours of the facility to potential Medical Staff

Education

Certified Medical Assistant - Medical

National Health Association
Online
02-2021

Certified Nursing Assistant - Medical

LA Technical College
Hessmer, LA
05-2002

High School Diploma -

Marksville High School
Marksville, LA
05-2001

Skills

  • Patient care
  • Chairside assistance
  • Appointment scheduling
  • Supply inventory
  • Problem Solving
  • Data Entry
  • Excellent Customer Service
  • Billing
  • Maintaining Office Cleanliness

Timeline

Certified Medical/Dental Assistant

River City Dental
06.2023 - 05.2024

Server

Buckets Sports Grill
03.2022 - 05.2024

Certified Medical Assistant

PROC
01.2020 - 04.2023

Intensive Needs Aide

Lower Kuskokwim School District
03.2019 - 05.2019

Administrative Assistant

Cabrini Hospital
02.2010 - 10.2011

Certified Medical Assistant - Medical

National Health Association

Certified Nursing Assistant - Medical

LA Technical College

High School Diploma -

Marksville High School

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Misty McCoy