Misty McDonald
Dickson,TN
Summary
Proven skills in revenue cycle management for medical facilities . Proficient in reducing debt, collecting payments and collaborating with insurance companies to resolve concerns. Talented communicator and practiced multitasker.
Overview
6
6
years of professional experience
Work History
Revenue Cycle Specialist
HW & CO
Columbus, OH
12.2022 - Current
- Analyzed claims data to identify trends in denials and rejections.
- Reconciled monthly accounts receivable reports against system transactions.
- Performed account reconciliations between insurance companies and internal systems.
- Assisted with the development of new processes for billing, coding, collections, and reimbursements.
- Processed appeals related to denied or rejected claims in a timely manner.
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
Business Office Manger
Harmony at Bellevue
Nashville, TN
03.2022 - 12.2022
- Managed office budget and ensured accurate financial records were kept.
- Compiled reports from various departments on a regular basis.
- Acted as liaison between management team members, staff and external vendors.
- Trained, supervised and evaluated staff performance.
- Maintained employee records, including payroll, vacation time and benefits information.
- Handled confidential company information in accordance with established protocols.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Established and maintained filing systems to support office personnel.
- Supervised business office staff and administrators, driving office operations.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
- Liaised with leadership to oversee and execute financial, budget and contractual matters.
Business Office Manager
NHC Place at The Trace
Nashville, TN
09.2018 - 07.2021
- Developed and implemented procedures to ensure efficient workflow in the office.
- Maintained employee records, including payroll, vacation time and benefits information.
- Managed office budget and ensured accurate financial records were kept.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Reviewed and processed patient invoices to ensure accuracy.
- Reconciled daily cash postings against system generated reports.
- Processed insurance claims electronically using approved software applications.
- Resolved billing discrepancies with other departments or insurance companies.
- Prepared detailed financial reports as requested by management team.
Education
Bachelor of Science - Business Management
The University of Tennessee - Martin
Martin, TN05-2011
Skills
- Managing records
- HIPAA Compliance
- Financial Counseling
- Collecting payments
- Account Reconciliation
- Payroll Management
- Financial Administration
- Process Improvement
References
References available upon request.
Timeline
Revenue Cycle Specialist
HW & CO
12.2022 - Current
Business Office Manger
Harmony at Bellevue
03.2022 - 12.2022
Business Office Manager
NHC Place at The Trace
09.2018 - 07.2021
Bachelor of Science - Business Management
The University of Tennessee - Martin