Misty Metcalf
Memphis,TN
Summary
Upbeat first year teacher devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Overview
17
17
years of professional experience
Work History
Elementary School Teacher
Memphis Teachers Residency
06.2023 - Current
- Developed strong relationships with parents to support students' academic progress and address individual needs.
- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities within classroom.
- Utilized various assessment tools to regularly monitor student progress and adjust instructional approaches accordingly.
- Promoted critical thinking skills by challenging students to analyze texts from multiple perspectives during class discussions.
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Taught students subject-specific material, learning strategies, and social skills.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Retained student interest and maximized receptive learning.
HOUSE ASSISTANT
HEART OF HOPE MATERNITY HOME
09.2021 - 06.2022
- Aware of each young woman's emotional needs; work to help them engage in healthy activities and improve their self-image
- Assist in teaching and coordinating classes and activities
- Assist in planning activities and outings
- Assist each young woman in developing her skills and talents
- Formulate each young woman's Individual Service Plan and do reviews and help with interviews as needed
- Empower expectant mothers to independently care for their infant
- Serve as a liaison between client and treatment staff
SOCIAL ADJUSTMENT SERVICES (SAS) CASEWORKER
INTERNATIONAL RESCUE COMMITTEE
11.2020 - 09.2021
- Provided information to clients about community resources/events
- Developed long-term planning and goal setting with families
- Provided individualized and group orientations and supporting clients through social service referrals, medical access and advocacy services by assessing and evaluating each client s distinct needs
- Ensured that clients are provided basic tools necessary to meet their established short-term goals and objectives
- Assessed and monitoring client progress at regular intervals to ensure progress on goals is made, designated resources are maximized; modifying initial services plans and other case file documents as required
- Accompanied clients to variety of appointments including medical, dental, social service agencies and Social Security Administration offices
- Assisted clients with applications for public assistance
- Assisted clients with making and accessing medical/mental health services
- Ensured compliance with case file management and reporting requirements
INVESTIGATIVE SPECALIST
FEDERAL BUREAU OF INVESTIGATION
03.2015 - 10.2018
- Demonstrated ability to share and contribute to case and operation discussions
- Performed detailed case analysis in both open and closed source databases
- Provided support for counterintelligence, counterterrorism, and criminal investigations
- Constructed complex legally binding reports to be reviewed by case agents and federal employees— potentially used in court proceedings
- Clearly and precisely provided real-time case information pertinent to objectives
- Reviewed and monitored case needs and responded appropriately
- Exercised analytical thinking skills in complex and changing work environments
- Employed in special operations that required strict confidentiality
- Adapted to working on overt and covert assignments
- De-briefed team on daily activities
- Demonstrated characteristics of collaborative team member and team leader on ad hoc basis
- Effectively utilized all equipment and databases necessary for assignments
CASE MANAGER
FAMILY SUPPORT SERVICES/YOUTH DIMENSIONS
04.2012 - 02.2014
- Registered clients into treatment program
- Deciphered through complex and detailed medical and mental health reports to generate pre-treatment reports
- Assessed clients' suicidal and runaway potential and communicated it to operational staff
- Compiled detailed case reports that measured clients' progress or regression in treatment program
- Served as a point of contact for operational and treatment staff, parents, foster care agencies, and Department of Children's Services (DCS)
- Presented detailed case assessments in team meetings and court proceedings
- Teamed with clients' parents, nursing and mental health professionals, foster care providers, and DCS professionals to provide quality customer service and ensure treatment goals were being met
- Provided effective solutions for clients' academic and behavioral needs
- Established rapport with clients
- Facilitated per- conflict resolution
- Researched and outsourced clients to community programs
- Ensured clients and operating staff were aware of pending appointments and ensured their compliance
INTERPRETING AND TRANSLATING AIDE
INTERNATIONAL INSTITUTE OF NEW JERSEY- AMERICORPS
12.2009 - 12.2010
- Created and edited departmental marketing tools to be circulated throughout the agency and New Jersey
- Canvased potential clientele in efforts of expanding our services
- Efficiently handled departmental money and budgeting database
- Assigned interpreter and translators to clients
- Resolved discrepancies and conflicts with interpretation and translation services
- Served as a board member and program administrator for a local mentoring program for newly arriving refugees
- Edited and compiled a handbook, contractual agreements, and evaluations for mentoring project
- Developed best practices for special projects
- Addressed areas of concern and implemented viable solutions
CLIENT ADVOCATE
LAKESIDE BEHVIORAL HEALTH SYSTEM
08.2007 - 08.2008
- Evaluated newly arriving clients and researched resources most utilized by this population
- Connected clients with community resources
- Advised clients and in-house psychiatrists
- Developed a unit sensitive operating schedule to be utilized by clients and personal
- Monitored clients’ status throughout the program and communicated needed areas of improvement
- Served as a liaison between clients, clients’ families, and operational staff
- Lead self-help groups for clients
- Mediated and resolved per conflicts
- Proactively engaged in emergency response crisis
- Employed special tactics to mitigate crises
Education
Master of Teaching -
Christian Brothers University
Memphis, TN05.2024
M.A of International Affairs - Governance and Human Rights
The New School
New York, NY05.2010
Master of Teaching -
Christian Brothers University
Memphis, TN05.2007
Skills
- Organizational
- Conflict Resolution
- Project Development and Management
- Research/ Investigation
- Instruction/ Facilitation
- Team Collaboration
- Group and individual instruction
- Classroom Management
- Lesson Planning
- Relationship Building
- Differentiated Instruction
Missions And Volunteer Experiences
- Rock House Kids (2019-2020)
- Kehilat HaCarmel Women Shelter, Isfiya, Israel (2019)
- Iris Global, Harvest School (2018)
- Freedom House, Rockford, Illinois (2018)
- Crisis Intervention of Northern Alabama, Huntsville, Alabama (2017)
- Mana House: Huntsville, Alabama (2015-2016)
- Invade Mardi Gras, New Orleans, Louisiana (2016)
- Children's Cup Ministry and Life Church, Swaziland, Africa (July, 2012)
- AmeriCorps/ International Institute of New Jersey (2009-2010)
- Hurricane Katrina clean-up and outreach, New Orleans, Louisiana (2005)
Training
- Trust Base Relationship Intervention (2022)
- Inclusivity Training (2021)
- Crisis Intervention Training (2017)
- Presentation Skills Course (2017)
- Investigative Specialist (2015)
- Ethics and Cultural Diversity (2009)
- Filing False Claims (2014)
- Crisis Prevention Institute (CPI) Training (2013)
- Conflict Resolution Workshops (2010)
Timeline
Elementary School Teacher
Memphis Teachers Residency
06.2023 - Current
HOUSE ASSISTANT
HEART OF HOPE MATERNITY HOME
09.2021 - 06.2022
SOCIAL ADJUSTMENT SERVICES (SAS) CASEWORKER
INTERNATIONAL RESCUE COMMITTEE
11.2020 - 09.2021
INVESTIGATIVE SPECALIST
FEDERAL BUREAU OF INVESTIGATION
03.2015 - 10.2018
CASE MANAGER
FAMILY SUPPORT SERVICES/YOUTH DIMENSIONS
04.2012 - 02.2014
INTERPRETING AND TRANSLATING AIDE
INTERNATIONAL INSTITUTE OF NEW JERSEY- AMERICORPS
12.2009 - 12.2010
CLIENT ADVOCATE
LAKESIDE BEHVIORAL HEALTH SYSTEM
08.2007 - 08.2008
Master of Teaching -
Christian Brothers University
M.A of International Affairs - Governance and Human Rights
The New School
Master of Teaching -
Christian Brothers University