Misty Miller
Weber City,VA
Summary
Experienced in data entry and customer service with over 20 years of managing information in different types database systems. Independent problem-solver focused on consistent precision and data accuracy. Expert in identifying errors while proofreading existing system data.
Overview
24
24
years of professional experience
Work History
Investigator, Dispatcher, Quailty Control
Phoenix Loss Control Inc.
04.2015 - Current
- Applied data entry knowledge and communication skills to resolve client issues and claims in a timely manner.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Entered client information into databases quickly and with minimal errors.
- Managing high call volumes fast and efficiently.
- Review investigations and make corrections.
- Investigating damage claims.
Child Caregiver and School Substitute
Self Employed
01.2011 - 04.2014
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play and instruction.
Assistant Warehouse Manager
Hudson's Furniture
01.2001 - 02.2009
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Scheduled deliveries, routed trucks for most affective routes to maintain time frames.
- Received inventory and maintained inventory control.
- Handled inbound customer calls.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Trained employees.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained excellent performance standards while working in hot warehouse environment.
Education
High School Diploma -
Sweetwater High School
Houston, TXSkills
- Professional
- Office administration
- Inbound and Outbound Calling
- Route dispatch
- Database Management
- Independent worker
- Creative problem solving
- Good listening skills
- Customer Service-Oriented
Timeline
Investigator, Dispatcher, Quailty Control
Phoenix Loss Control Inc.
04.2015 - Current
Child Caregiver and School Substitute
Self Employed
01.2011 - 04.2014
Assistant Warehouse Manager
Hudson's Furniture
01.2001 - 02.2009
High School Diploma -
Sweetwater High School
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