Misty Monteleone
Hudson
Summary
Dynamic office manager with a proven track record at CSM Companies Inc., excelling in organizational skills and customer service. Successfully implemented policies that enhanced workflow and trained staff, fostering teamwork. Adept at managing vendor relationships and negotiating contracts, ensuring cost savings while maintaining high-quality services.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
15
15
years of professional experience
Work History
Office Manager
CSM Companies Inc.
06.2014 - Current
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Oversaw scheduling and coordination of meetings, optimizing time management for team members.
- Implemented office policies and procedures to enhance workflow and improve communication.
- Trained and mentored junior staff, fostering professional development and teamwork within the office.
- Coordinated vendor relationships, negotiating contracts to secure favorable terms for supplies and services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Cashier
Travel Centers Of America
03.2011 - 07.2014
- Processed customer transactions accurately using point-of-sale systems.
- Maintained knowledge of store promotions to assist customers effectively.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Trained new cashiers on operational procedures and customer engagement techniques.
Overnight Stocker and Receiver/ Back up Cashier
Target
09.2010 - 03.2012
- Managed stock replenishment and inventory organization to ensure product availability.
- Coordinated receiving operations, verifying shipments against purchase orders for accuracy.
- Trained new team members on safety protocols and efficient stocking procedures.
- Implemented best practices for merchandise placement to optimize sales floor efficiency.
Education
High School Diploma -
Florida State
Tampa, FLSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Clerical support
- Relationship building
- Mail handling
Timeline
Office Manager
CSM Companies Inc.
06.2014 - Current
Cashier
Travel Centers Of America
03.2011 - 07.2014
Overnight Stocker and Receiver/ Back up Cashier
Target
09.2010 - 03.2012
High School Diploma -
Florida State