Misty Moscoffian
Boise,ID
Summary
Seeking a position within an organization where I can utilize my skills and experience to improve operations and enhance growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Federal Programs
WEISER SCHOOL DISTRICT
Weiser, ID
08.2022 - 07.2024
- Crystal Apple award for Classified Staff
- Administered the school meal program in accordance to local, state and federal policies
- Understand and abide by school meal regulations, including complex nutrition standards
- Ensure cafeterias have the necessary equipment and trained staff to prepare and safely serve each item to hundreds of students each lunch period;
- Meet the taste preferences of increasingly diverse student bodies;
- Stay on budget
Law Enforcement
United States Air Force
San Antonio, TX
08.2019 - 10.2021
- Awarded Brigadier General Award (Awarded to Top Performer) class of 92 students, 5 month course
- Performed force protection duties employing up to the use of deadly force to protect personnel and resources
- Protected nuclear and conventional weapons systems and other critical resources
- Defended personnel, equipment, and resources from hostile forces throughout the base security zone of military installations
Owner/Operator
Rubys Kitchen
McCall, ID
09.2017 - 09.2020
- Marketing, Sales, Advertising, Accounting & bookkeeping
- Direct supervision of 17 employees
- Working knowledge of food and labor systems and cost control
- Established training programs for staff in regard to all aspects of workplace for performance and professional development
- Ensured compliance with all regulations, policies, and laws
Food Service Director
Whitsons Culinary Group
Saugus, MA
07.2015 - 08.2017
- Ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently
- Stayed current with USDA regulations and ensured menus and processes are in compliance at all times
- Ensure compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection
- Developed budgets and operational financial forecasts
- Maintained an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year
Restaurant General Manager
Niche Hospitality Group
Worcester, MA
06.2002 - 08.2015
- Manage and coordinate all aspects of restaurant operations, including food preparation, customer service, and cleanliness
- Hire, train, schedule, and supervise restaurant staff, including chefs, servers, and support staff
- Monitor customer service practices and address any issues to ensure a high level of guests
- Ensure compliance with health, safety, and food regulations
- Maintain high standards of food quality, presentation, and consistency
- Engage with customers to gather feedback, resolve complaints, and enhance the overall dining experience
- Establish and maintain relationships with suppliers to ensure timely and cost-effective procurement of food and supplies
- Provide ongoing training and professional development opportunities for staff to improve performance and ensure compliance with restaurant policies
- Address operational challenges, such as staffing shortages or equipment failures, quickly and effectively
Middle Manager
Sole Proprietor
Worcester, MA
09.2000 - 06.2002
- Oversee day-to-day activities in the restaurant, ensuring that service runs smoothly
- Manage and motivate team members, providing guidance and support to help them achieve their goals
- Create and manage employee work schedules to ensure adequate coverage during shifts while controlling labor costs
- Evaluate staff performance, provide feedback, and conduct performance reviews to maintain high service standards
- Train new hires and provide ongoing coaching to existing staff to ensure they meet the restaurant's standards and protocols
- Ensure that all customer interactions are positive and handle any escalated customer complaints or issues
- Interact with customers to ensure satisfaction, gather feedback, and build relationships that encourage repeat business
Education
Associate's degree - Criminal Justice
Security Forces Academy San Antonio
San Antonio10.2021
Criminal Justice -
Quinsigamond Community College
12.2008
Skills
- Food Service Management
- Business Management
- Public Speaking
- Food Safety
- Leadership
- Management
- Payroll
- Negotiation
- Accounts receivable
- Budgeting
- Time management
- HR sourcing
Certification
- NREMT/MA-EMT
- Certified Mandated 51-A Reporter: Recognizing & Reporting Child Abuse
- Basic Life Support, CPR & AED
- Servsafe Certified, Choke Safe, Allergen Safe
- EMT Certification
- ServSafe
- Food Handler Certification
- CPR Certification
Timeline
Director of Federal Programs
WEISER SCHOOL DISTRICT
08.2022 - 07.2024
Law Enforcement
United States Air Force
08.2019 - 10.2021
Owner/Operator
Rubys Kitchen
09.2017 - 09.2020
Food Service Director
Whitsons Culinary Group
07.2015 - 08.2017
Restaurant General Manager
Niche Hospitality Group
06.2002 - 08.2015
Middle Manager
Sole Proprietor
09.2000 - 06.2002
Associate's degree - Criminal Justice
Security Forces Academy San Antonio
Criminal Justice -
Quinsigamond Community College