MISTY MOSIER

Cahier

NRS FEED

05.2022 - 04.2024

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Assistant Manager

Russell Feed

02.2011 - 05.2022

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Developed marketing strategies to attract new customers, increasing foot traffic.
Facilitated team-building activities, enhancing team cohesion and morale.
Negotiated with suppliers to secure better pricing, reducing operational costs.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Implemented staff training programs to elevate service standards and knowledge.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Enhanced team productivity by streamlining operational processes.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Oversaw daily operations to maintain store cleanliness and organization.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Leveraged data and analytics to make informed decisions and drive business improvements.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Identified and communicated customer needs to supply chain capacity and quality teams.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Defined clear targets and objectives and communicated to other team members.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Implemented loss prevention strategies, significantly reducing shrinkage.

Grounds Crew Member

Keller ISD

06.2009 - 05.2010

Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
Promoted teamwork among crew members through clear communication and cooperation during project execution.
Improved safety on the grounds by promptly removing debris and maintaining walkways.

Cook

Birdville Independent School District

08.2000 - 12.2004

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Summary

Overview

Work History

Cahier

Assistant Manager

Grounds Crew Member

Cook

Education

GED -

Skills

Certification

Timeline

Cahier

Assistant Manager

Grounds Crew Member

Cook

GED -

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