Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Mullis

Bedford,IN

Summary

Dedicated Private in-home Health Care Aide with extensive experience known for compassionate patient care and effective communication. Skilled in vital signs monitoring and adapting care strategies to enhance patient independence. Consistently received positive feedback for fostering strong patient relationships and providing emotional support during challenging times.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Health Care Aide

Teresa Creek
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Maintained clean, safe, and well-organized patient environment.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Assisted with patient transfer and ambulation.
  • Educated patients on self-care techniques, empowering them to take control of their health management.
  • Managed challenging behaviors in dementia patients using evidence-based interventions.
  • Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Consistently received positive feedback from both patients and supervisors regarding quality of care provided.
  • Monitored vital signs regularly, promptly reporting any abnormalities to family member in charge of health care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine situations to evaluate needs and deliver care.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Transported patients to and from appointments, assisting with getting in and out of
  • Provided family members with general health education and tips for patient care.
  • Assisted patients with therapy exercises as specified by care team.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.

Health Care Aide

Charlotte Zietlow
05.2019 - 07.2024
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Assisted with patient transfer and ambulation.
  • Educated patients on self-care techniques, empowering them to take control of their health management.
  • Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Consistently received positive feedback from both patients and supervisors regarding quality of care provided.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Performed wound care tasks under the supervision of healthcare professionals, facilitating timely healing processes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise .
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.

Front Desk Receptionist

Southern Indiana Pediatrics
01.2014 - 07.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Streamlined check-in processes, reducing wait times for guests.
  • Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Enhanced guest experience by maintaining welcoming and organized reception area.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained strict confidentiality of sensitive information, upholding privacy
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Collected Type payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

Education

Medical Reimbursement Technology

Harrison College
Indianapolis, IN

G.E.D -

Bloomington High School North
12.1994

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Patient-focused care
  • Supporting personal needs
  • Safety precautions
  • Companionship and emotional support
  • Feeding assistance
  • Healthcare ethics
  • Compassionate caregiver
  • Mobility assistance
  • Light housekeeping
  • Direct patient care
  • Patient assessments
  • Vital signs monitoring
  • Preparing meals
  • Documenting behaviors
  • Recording vital signs
  • Dressing assistance
  • Trustworthy companion
  • End-of-life care
  • Complex Problem-solving
  • Care plan implementation
  • Maintaining privacy
  • Transporting patients
  • Quality assurance
  • Meal planning
  • Inpatient care
  • Ambulation assistance
  • Bedside manner
  • Responding to emergencies
  • Adaptable
  • Valid state driver's license
  • Collecting vital signs
  • HIPAA compliance
  • Condition monitoring
  • Geriatric care
  • Observing responses
  • Specimen collection
  • Patient relations
  • Wound care specialist
  • Medical office administration
  • Electronic charting
  • Medical records management
  • Case management
  • Database administration

Certification

Care Academy

What Does it Mean to be a Professional Caregiver?

Clients' Rights, HIPPA & Elder Abuse Prevention.


Epilepsy Foundation

Seizure Recognition and First Aid Certification (ILT) V2.0

Timeline

Health Care Aide

Charlotte Zietlow
05.2019 - 07.2024

Front Desk Receptionist

Southern Indiana Pediatrics
01.2014 - 07.2016

Health Care Aide

Teresa Creek

Medical Reimbursement Technology

Harrison College

G.E.D -

Bloomington High School North

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Misty Mullis